Senior Systems Engineer, ServiceNow

🕒 August 5

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $49 - $66 / hour

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Northwestern Medicine

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $25M Grant on 2018-06

Healthcare • Healthcare Insurance • Pharmaceuticals

Northwestern Medicine is a renowned healthcare provider offering a wide range of medical services, including COVID-19 and flu vaccinations, cutting-edge treatments, and pioneering surgical procedures. The organization is deeply involved in clinical research, contributing to significant medical advancements such as exploring the causes of diseases like lupus and breakthroughs in cancer treatment. With a robust network of hospitals and specialized care centers, Northwestern Medicine is dedicated to patient wellness, community impact, and medical education. They emphasize accessibility, patient safety, and convenience through services like telehealth, financial assistance, and multilingual support. Whether it's immediate care, advanced procedures, or multidisciplinary care for complex conditions, Northwestern Medicine is committed to leading the way in healthcare innovation and patient-centered care.

📋 Description

• Maintain hardware systems, associated operating systems, and connectivity capabilities in an operational and integrated state • Monitor, analyze, and plan upgrades to ensure adequate system capacity and availability • Provide technical leadership and support for computing systems and systems integration • Conduct and present performance and capacity analyses • Diagnose and coordinate problem determination and resolution across the server/distributed systems environment, including vendors and manufacturers • Respond to customer needs, manage customer relationships, and follow issues through closure • Support application teams with project and support activities • Participate in and communicate with project teams • Determine strategy for system-to-network connectivity and interfacing • Review technology projects, analyze business requirements, recommend and implement system changes, and write technical specifications • Develop project plans, scopes, effort projections, schedules, and implementation plans with project managers • Establish and enforce local area network standards, policies, and procedures • Participate in long- and short-range technology planning • Integrate vendor, manufacturer, and subject-matter technical knowledge into Northwestern Medicine • Mentor immediate team members and application team members • Contribute to the IS Knowledge Repository • Provide on-call support

🎯 Requirements

• 7+ years of experience in the core discipline • Excellent verbal and written communication skills • Preferred: Bachelor's degree in computer science or a related field • Preferred: 5+ years of experience in the core discipline in the healthcare industry • Broad working knowledge of NMHC IT server/distributed systems • Technical competence in assigned services and systems, including their integration and interaction • Diagnostic expertise across a server/distributed systems IT environment • Ability to provide technical leadership and systems integration support • Ability to analyze performance and capacity • Ability to understand business and clinical processes and customer operational environments • Ability to develop technical specifications and project plans • Ability to establish and enforce LAN standards, policies, and procedures • Ability to provide on-call support

🏖️ Benefits

• Tuition reimbursement • Loan forgiveness • 401(k) matching • Lifecycle benefits • Competitive benefits supporting physical, emotional, and financial well-being • Sign-on bonus may be offered for the position (subject to eligibility)