Manager, Network Infrastructure

🕒 4 days ago

🍂 Massachusetts – Remote

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đŸ’” $108.6k - $195.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🩅 H1B Visa Sponsor

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đŸ‘» Ghost score 0%

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Logo of Akamai Technologies

Akamai Technologies

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing ‱ Cybersecurity ‱ Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

‱ Lead a technical, 24x7 operations team maintaining large-scale network infrastructure ‱ Resolve complex engineering issues ‱ Manage trouble escalations ‱ Maintain core operational processes ‱ Diagnose hardware ‱ Facilitate repairs ‱ Manage assets ‱ Partner with datacenter staff ‱ Develop, document, refine, and maintain operations policies, processes, procedures, and escalations ‱ Design, develop, and maintain alerts and run books to improve fault detection and operational visibility ‱ Evaluate maintenance-team technical skills ‱ Determine training needs and facilitate team training sessions ‱ Support resolution of high-severity technical incidents ‱ Work globally with field technicians, internal teams, and external stakeholders

🎯 Requirements

‱ 6+ years of relevant experience ‱ Bachelor's degree ‱ Experience in Internet infrastructure environments, including routing and access networks ‱ Experience managing technical teams, including a remote global team ‱ Experience building productive relationships with teams, providers, and partners ‱ Familiarity with data center portals and NOC environments ‱ Solid communication skills

đŸ–ïž Benefits

‱ Annual bonus or incentives ‱ Equity awards ‱ Employee Stock Purchase Plan (ESPP) ‱ Healthcare ‱ 401K savings plan ‱ Company holidays ‱ Vacation in the form of PTO ‱ Sick time ‱ Parental leave ‱ Employee assistance program ‱ Mental wellness support ‱ Financial wellness support ‱ FlexBase work arrangement: work at home, in an office, or a combination of both

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