Product Analyst – Product Experience Analytics

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Analyze customer journey instrumentation and in-app behavioral analytics • Work closely with product managers and designers to surface insights • Partner with product managers and designers to define and measure good user experience • Build and maintain analytics dashboards in tools like Pendo or Tableau to drive business decisions • Instrument new product surfaces by defining event taxonomies and ensuring data quality with engineers • Analyze funnels, retention curves, and feature adoption to identify and resolve customer journey friction points • Contribute to experience metrics framework and establish analytics standards across the product organization

🎯 Requirements

• Have 5 years of relevant experience and a Bachelor's degree • Possess solid SQL skills and comfort navigating large datasets • Have experience using product analytics platforms, such as Pendo, Amplitude, Mixpanel, Heap, or FullStory • Have understanding of event-based instrumentation, measurement, and communicating findings to various audiences • Demonstrate exposure to cloud infrastructure products, developer tooling, APIs, Python, R, or A/B testing frameworks

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • employee assistance program • mental and financial wellness support • company holidays