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Key Account Manager

🕒 June 25

🦌 Connecticut, Florida, +7 more states – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on Nordson Corporation's careers page, not through a job board

First seen by Remote Rocketship June 25

Still open on Nordson Corporation's site. Checked 32 minutes ago.

Logo of Nordson Corporation

Nordson Corporation

5001 - 10000 employees

Founded 1954

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Nordson Corporation is a global leader in precision technology solutions, specializing in the manufacturing of fully-integrated systems, aftermarket parts, and consumables. Founded in 1954 and headquartered in Westlake, Ohio, Nordson serves various industries including consumer durable, non-durable, industrial, medical, and electronics. The company offers a diverse range of products and solutions, from adhesive dispensing systems to medical devices and semiconductor inspection systems. With operations in over 35 countries, Nordson is known for world-class precision engineering that supports critical applications in fields such as aerospace, agriculture, automotive, and more.

📋 Description

• Lead commercial activities, supervise the Key Account team, and drive pre- and post-sales activities for the Division’s Top Customer • Supervise, coach, and lead the Key Account team to achieve revenue and profitability goals • Act in a direct sales and account management capacity for the Top Customer • Develop sales strategies based on NBS Next principles across EPS products and offerings • Plan, organize, and lead sales growth, account penetration, and customer satisfaction • Manage sales pipeline reporting and forecasting and aid in annual planning • Supervise direct reports through objectives, feedback, career counseling, and guidance • Lead and coach the Technical Support team • Manage internal and external Service Level Agreements and ensure timely responses • Oversee personnel scheduling, SME deployment, sales efforts, cross-regional needs, and new product support • Collaborate with Product Management, Growth and Strategy, and Operations teams • Ensure customer-requested machine and spare-parts dates are met • Drive new product enablement and growth initiatives • Own and update the strategic account plan and opportunities pipeline • Establish and maintain strong internal and external customer relationships • Drive key priorities and customer sales projects, including process management and CRM reporting • Perform other duties as assigned

🎯 Requirements

• BA/BS degree or equivalent • 8+ years’ work experience in sales, key accounts, or relevant commercial experience • Previous work experience in electronics / industrial applications or capital equipment is a plus • Strong communication skills and ability to collaborate with different stakeholders • Proven ability to drive the sales process from plan to close • Excellent mentoring and people management skills • Proven customer interaction skills with a profound sense of urgency and ownership • Self-motivated and self-directed • Ability to interact effectively at all organizational levels • Strong commercial instincts and negotiating skills • Sales planning and reality-based opportunity assessment • Adaptability, energy/commitment, problem solving, perspective, process management and communication • Experience working with cross-functional teams in different geographic locations • Ability to motivate a team • Ability to analyze data and sales statistics and translate results into better solutions • Estimated travel of 40–50%

🏖️ Benefits

• Supportive culture in a growing and dynamic work environment • Career development and skill-building opportunities • Diverse and inclusive workplace • Reasonable accommodation for individuals with disabilities

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