Peer Support Specialist

Job not on LinkedIn

🕒 September 17

🏰 Missouri – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Northwest Health

Northwest Health

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Northwest Health is the largest health system in Northwest Arkansas, with 507 beds and a combined medical staff of over 1,500 physicians and more than 2,200 employees dedicated to providing quality healthcare for the region. The system operates five hospitals, including Northwest Medical Center - Bentonville, Northwest Medical Center - Springdale, and others, offering a range of inpatient, outpatient, emergency, diagnostic imaging, medical, and surgical services to the local communities. In 2023, Northwest Health facilitated over 565,000 patient encounters and more than 86,000 emergency department visits, emphasizing its mission to help people get well and live healthier.

📋 Description

• Provide direct support services to NHS patients, including public school students • Use personal recovery experience to guide and support people in treatment and recovery • Work cooperatively with NHS providers and personnel to carry out organizational goals, policies, and governing requirements • Conduct patient intake interviews and assess social determinants of health and treatment/recovery barriers • Develop patient-centered plans based on strengths and goals • Follow up with patients by phone, home visits, school visits, clinic visits, or other settings • Assist patients with applications and registration forms • Identify, educate patients about, and refer them to appropriate community resources • Collaborate with clinical personnel and community partners • Communicate patient and family status and progress to the care team • Record patient care management information in the EMR or designated software within 24 hours of patient contact, when applicable • Manage an assigned patient caseload • Attend staff meetings, trainings, and other requested meetings • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s Degree in a human service program preferred • Certification through the Missouri Credentialing Board for Peer Support required, obtained within 2 months of employment if not already held • Community Health Worker certification obtained within one year of a supervisor’s request, if requested • 1 to 2 years of experience in a community-based setting preferred • Knowledge of some medical terminology preferred • Valid driver’s license and proof of insurance for use of a personal vehicle for business • Basic computer skills • Ability to work with all age groups functioning at different levels • Adequate, quiet, confidential remote workspace without distractions • Ability to adapt as agency needs change • Ability to share a personal recovery story involving substance use and/or mental health conditions • Ability to meet physical requirements including talking, seeing, hearing, reacting, standing, kneeling, walking, and sitting for long periods • Ability to read and interpret oral and written instructions • Patience, kindness, compassion, and good written and oral communication skills • Ability to maintain patient confidentiality • Ability to initiate and maintain positive working relationships • Professional appearance and demeanor • Compliance with the Missouri Credentialing Board’s Certified Peer Specialist Code of Ethics and any additional certification codes of ethics • Familiarity with SAMHSA’s Core Competencies for Peer Workers

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