Client Manager

🕒 July 27

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nPlan

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

🏗️ Construction

☁️ SaaS

🔥 Funding within the last year

💰 $16M Series B - nPlan on 2025-10

Artificial Intelligence • Construction • SaaS

nPlan is an AI-first software company that applies machine learning to project controls and delivery for capital projects. Trained on a proprietary dataset of 750,000 historical schedules representing over $2 trillion of construction spend, nPlan provides forecasting, risk quantification and decision-intelligence tools that integrate with existing schedules to help teams identify and manage risks, improve forecasting, and protect projects from delays and cost overruns. Its product suite includes portfolio and single-project forecasting (Insights Pro/Core/Risk Professional), Schedule Studio for schedule generation and editing, AutoReport, and a Schedule Integrity Checker. nPlan’s customers include owner-operators, general contractors, consultants and PMOs across sectors such as highways, rail, utilities, energy, commercial and public buildings.

📋 Description

• Act as the primary point of contact for assigned clients. • Ensure nPlan is delivering against customer goals. • Plan and manage onboarding, ongoing engagement, and renewal activity. • Identify opportunities to deepen relationships and expand usage of nPlan. • Build and maintain trusted relationships across client organisations.

🎯 Requirements

• Experience in construction or infrastructure environments. • At least 2 years in project management, project controls, or construction management, or 3+ years in construction technology or a related field. • A solid understanding of planning and scheduling concepts. • Strong communication skills and confidence engaging stakeholders. • Experience supporting or leading process change initiatives. • A customer-first mindset, with strong relationship-building skills. • Excellent organisational skills for managing multiple client engagements.

🏖️ Benefits

• Competitive salary of $120k-$150k OTE, along with generous equity — when nPlan succeeds, so do you. • Flexible hours, remote-first. • Generous holiday, private medical insurance, personal learning and development budget, enhanced family and sick leave, and more. • 30 days paid vacation. • Breakfast at work. • Regular social & team events.

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