Solution Strategist

🕒 October 1

🌪️ Kansas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Netsmart

Netsmart

1001 - 5000 employees

Founded 1973

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Netsmart is a leading provider of comprehensive EHR solutions tailored for a wide range of care settings, especially in behavioral health, addiction treatment, autism, geriatrics, and intellectual and developmental disabilities. The company offers a range of software products that streamline operations, enhance care coordination, and promote value-based care across healthcare communities. In addition to EHRs, Netsmart provides technology solutions for care coordination, telehealth, population health management, and revenue cycle management, aiming to support the delivery of integrated and person-centered care. Their solutions are used in a variety of sectors including human services, post-acute care, and public health, making Netsmart a significant player in the healthcare technology industry.

📋 Description

• Conduct client, stakeholder, competitive, and market research to identify solution needs • Translate clinical workflows into business requirements, user stories, acceptance criteria, and product priorities • Communicate solution strategy, plans, and roadmaps to clinical, technical, and business stakeholders • Partner with Engineering to manage solution scope, requirements, and prototypes • Collaborate across product teams on integrations, data requirements, interfaces, and legacy care-record migrations • Facilitate client discovery and workflow discussions with clinical and technical audiences • Partner with Support, Sales, and Marketing on feature descriptions, demonstrations, solution training, release content, and go-to-market activities • Use research, competitive analysis, utilization data, and user-engagement insights to promote innovation and differentiation • Monitor regulatory and industry changes for new product requirements and market opportunities

🎯 Requirements

• Bachelor's degree in healthcare administration, business administration, information systems, project management, or a related field • At least three years of experience in healthcare software consulting, information technology, solution functionality, or equivalent work • At least two years of software-related project experience • Experience reading, applying, or writing requirements for software features and functions • Experience managing client communication and relationships • Ability to research, analyze, and prioritize functionality and requirements • Strong customer-facing, communication, collaboration, and stakeholder-management skills • Ability to travel up to 30% • Experience with care-record migrations, requirements gathering, healthcare data, and interfaces across multiple products or solutions preferred • Experience with OTP or MAT clinical and operational workflows preferred • Experience with EHR, pharmacy, medication dispensing, e-prescribing, PDMP, laboratory, or healthcare interoperability solutions preferred • Must be legally authorized to work in the United States • Netsmart does not provide work visa sponsorship for this position • Successful completion of a pre-employment background check, including a drug screen, required after an offer

🏖️ Benefits

• Equal employment and advancement opportunities • Pre-employment background check and drug screen provided at Netsmart’s sole expense • Inclusive workplace committed to diversity • Full-time employment

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