Customer Service Representative

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nuvant Consulting Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Nuvant Consulting Group is a senior-led business consulting firm that partners with organizations to clarify strategy, optimize operations, and build the capabilities needed for sustainable growth. The firm offers strategy & growth, operations & process, financial advisory, organizational development, change & transformation, and fractional leadership services, emphasizing hands-on, outcomes-focused engagements where senior advisors stay involved through implementation and capability transfer.

📋 Description

• Initiate outbound calls, emails, and messages to potential clients • Respond promptly to inbound inquiries and guide clients through initial questions • Engage in conversations to uncover client needs and goals • Clearly explain service offerings and recommend next steps • Schedule follow-up calls or connect clients with the right team members • Log interactions and maintain accurate notes in the CRM

🎯 Requirements

• High school diploma or college degree preferred • Confident, friendly communicator who thrives in a client-facing environment • Organized and comfortable working in a work from home setting • A people-first approach with strong listening and follow-up skills • Previous experience in sales, appointment setting, or client-facing role a plus

🏖️ Benefits

• Competitive base salary • Performance-based bonuses and incentives • Comprehensive benefits package including medical, dental, vision, 401k, and paid time off • Flexibility with structured support • Opportunities for advancement with a growing company • Team culture that values professionalism and performance