Solutions Analyst – Lab Applications

🕒 July 31

🇺🇸 United States – Remote

💵 $89.8k - $143.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 31%

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Support the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for Acute Care member clinics. • Consult with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for member organizations. • Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, ensuring clear documentation for usability and future reference. • Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction. • Collaborate across departments to support project implementations and address member maintenance issues. • Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. • Skill development and competency growth in technical design, analysis, and system enhancements.

🎯 Requirements

• Hands-on experience and proficiency with SafeTrace TX • Preferred Certifications - Epic certification in Orders or Beaker • Strong communication skills – able to communicate with both application and technical team members, as well as end users. • Consistently acts with integrity and accountability. • Process and detail-oriented, with a strong focus on data-driven decision making. • Proactive, self-motivated, and solution oriented. • All candidates are required to complete a 50–60-minute competency assessment.

🏖️ Benefits

• Generous compensation package • Health insurance • Opportunity for professional advancement • Healthy work-life balance

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