Principal Product Acceleration Specialist

🕒 November 3

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $196k - $301.4k / year

⏰ Full Time

🔴 Lead

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Okta

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

🔐 Security

☁️ SaaS

🏢 Enterprise

Security • SaaS • Enterprise

Okta is a leading provider of identity management solutions, offering both Customer Identity and Workforce Identity Clouds to ensure seamless and secure access for organizations across various industries. With a focus on flexibility, neutrality, and extensibility, Okta enables businesses to create high-performing IT systems and optimized digital experiences while maintaining top-notch security. Their platform supports a wide range of use cases including single sign-on, multifactor authentication, and identity governance, helping companies across sectors like finance, healthcare, government, and retail to manage identities efficiently. Okta continues to lead in identity access management, as highlighted by its recognition in the Gartner Magic Quadrant.

📋 Description

• Drive customer success, deep product adoption, and long-term retention across complex strategic enterprise accounts • Advise enterprise engineering, architecture, security, application teams, and System Integrator partners • Architect and deploy complex, scalable CIAM solutions on the Auth0 platform • Define enterprise-wide implementation patterns and resolve complex configuration challenges • Support pre-sales and New Product Introduction launches with Proofs of Concept, demonstrations, and technical enablement assets • Design scalable deployment blueprints with global System Integrators and strategic delivery partners • Guide customer development teams on Auth0 Actions, SDK implementation blueprints, and modern full-stack application patterns • Identify feature gaps, test early-stage NPIs, and provide feedback to Auth0 Product Management • Create reusable code samples, technical documentation, and enablement guides • Leverage AI tools and LLM workflows for code generation, SDK debugging, documentation, and implementation analysis • Manage concurrent technical engagements and serve as the ultimate escalation point for high-priority customer issues

🎯 Requirements

• 10+ years in a customer-facing technical field role within a Go-To-Market organization, delivering identity or SaaS solutions to enterprise accounts • Expert-level understanding of the Auth0 platform and modern CIAM patterns • Experience working directly for, or in tight alignment with, global System Integrators • Proven experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs • Deep understanding of identity federation, access control frameworks, SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM • In-depth knowledge of the CIAM threat landscape and resilient authentication flows • Experience with top-echelon G2K and Fortune 100 customers • Exceptional ability to translate complex technical/developer concepts to non-technical stakeholders • A Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required

🏖️ Benefits

• Equity (where applicable) • Bonus • Health insurance • Dental insurance • Vision insurance • 401(k) • Flexible spending account • Paid leave, including PTO and parental leave • Supporting Your Well-Being • Driving Social Impact • Developing Talent and Fostering Connection + Community • Immersive, in-person onboarding experience

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