Home Care Virtual Assistant

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September 3

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OLIVIA Professional Solutions

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B2B • HR Tech • SaaS

OLIVIA Professional Solutions is a leading provider of virtual assistant services that empowers individuals to build fulfilling careers from home. Focused on work-life balance, OLIVIA connects talented virtual assistants with US-based clients, providing competitive compensation, training, and a supportive team environment. With a commitment to excellence, the company fosters a positive culture, ensuring every assistant feels valued and recognized for their hard work while achieving personal growth and flexibility in their careers.

11 - 50 employees

Founded 2023

🤝 B2B

👥 HR Tech

☁️ SaaS

📋 Description

• OLIVIA Professional Solutions provides VA staffing, training, recruitment, scheduling, intake coordination, social media content management, and bookkeeping for US home care agencies • Scheduler responsibilities: communicate with caregivers/clients/families, ensure schedules and care plans are covered, coordinate appropriate aides, resolve scheduling and care issues, conduct follow-up calls with prospects, enter/update scheduling data, process shifts from previous day, protect client privacy, respond promptly to management • Recruiter responsibilities: post and refresh job ads weekly, source candidates (Indeed and past applicant database), contact and screen applicants, schedule and remind interviews, reschedule missed candidates, recruit dormant applicants daily, assist applicants with assessments and Docusign paperwork, analyze recruiting metrics, monitor competitors, meet monthly hiring targets (12-20 hires)

🎯 Requirements

• Preferred: Virtual Assistant experience in scheduling or recruitment for US home care/home health agencies • At least college undergraduate • Excellent multitasking abilities and initiative • Ability to act decisively, maintain discretion, and work independently with minimal direction • Exceptional written and verbal communication skills (Minimal or no accent in English) • Must meet computer requirements: Intel Core i3 quad-core or equivalent, 8GB RAM, 1GB available disk, Windows 8+/Mac OS X 10.8+ • Internet: Primary 15 Mbps down / 2 Mbps up (home-owned DSL/Fiber/Cable); Backup 15 Mbps down / 2 Mbps up (LTE hotspot or home WiFi acceptable) • Backup power capable of powering computer and internet for 8–9 hours (generator, high-powered inverter, or heavy-duty power bank) • Outgoing, personable, patient, able to work with urgency • Ability to respond promptly to management communications (within 5 minutes) • Recruiters: ability to meet monthly hiring goal of 12-20 hires

🏖️ Benefits

• Fully Remote • Independent Contractor • Full-Time (US Timezone) • Training and VA staffing support • Opportunity to work with US home care agencies