Service Support Representative

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🕒 July 10

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Logo of One80 Intermediaries

One80 Intermediaries

1001 - 5000 employees

🏥 Healthcare

✈️ Travel

🛡️ Insurance

Healthcare • Travel • Insurance

One80 Intermediaries is a highly specialized wholesale brokerage and program manager that provides innovative and comprehensive insurance solutions across the US and Canada. The firm offers market-leading access to major insurance markets in the US, UK, Canada, and Asia, with exclusive programs and in-house binding authority for a variety of insurance lines, including property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business, and warranty coverage. Through its team of experts and numerous offices, One80 serves commercial companies, non-profits, public entities, associations, unions, and private individual risks. The company is known for its expertise, speed, and innovation in creating tailored insurance programs and specialty services for a wide range of industry segments.

📋 Description

• Responsible for knowing insurance plan details such as eligibility to complete applications, enrollments or claims accurately • Responsible for meeting contractual department goals by completing daily work given within guidelines set by the insurance carrier or the association and working directly with the sales team or insurance carrier when need be if questions arise • Assist in printing daily batches of issue packets for new business • Assist in getting out-going mail to mailroom daily • Process daily carrier decision files for new business • Assign incoming mail to correct subgroup within the department.

🎯 Requirements

• High school diploma or general education degree (GED) • Minimum of 1 year of related operations experience or equivalent combination of education and experience • Proficiency with basic PC skills including Microsoft Office – Word, Excel, and Outlook • Attention to detail with a demonstrated ability to maintain a high-level of organization while prioritizing multiple tasks throughout the workday • Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization.

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