Senior Technical Project Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

đź’µ CA$115k - CA$150k / year

⏳ Contract/Temporary

đźź  Senior

🤓 Technical Project Manager

đź‘» Ghost score 0%

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Logo of OneReach.ai

OneReach.ai

201 - 500 employees

đź’Ľ Consulting

🏥 Healthcare

📣 Marketing

đź’° Private Equity Round on 2022-01

Consulting • Healthcare • Marketing

OneReach. ai is a technology company that builds and orchestrates advanced multimodal AI agents, referred to as Intelligent Digital Workers (IDWs). These agents are designed to automate complex workflows and enhance both employee and customer experiences by integrating language models and other resources across various channels and languages. Their platform, GSX, supports hyperautomation in areas such as call centers, HR processes, and more, helping organizations achieve seamless digital transformations. OneReach. ai also offers tools like customizable dashboards, real-time data analytics, and interactive demos for businesses to experiment and innovate with AI solutions tailored to their specific needs.

đź“‹ Description

• Lead planning and delivery of multiple concurrent projects • Align projects with customer goals and organizational priorities • Build expertise in OneReach.ai Communication Studio and related Voice, SMS, NLU, and low-code/no-code technologies • Develop and maintain account roadmaps • Provide visibility, accountability, and progress reporting to stakeholders • Gather, validate, and communicate technical and business requirements to implementation teams • Manage interdependencies, risks, scope, and resources across teams • Collaborate with delivery, product, and growth teams on priorities, timelines, and deliverables • Serve as primary client contact • Facilitate design sessions, progress reviews, and key decision meetings • Represent OneReach.ai in onsite customer and partner meetings

🎯 Requirements

• 5+ years of experience in technical account management or technical project/program management in a software, automation, or technology-driven environment • Bachelor’s degree in a technical field (Computer Science, Engineering, or related) or equivalent hands-on experience • Experience working directly with clients or enterprise stakeholders • Strong documentation and organizational skills • Experience producing status reports, risk logs, and delivery dashboards • Understanding of software development lifecycles, system integrations, and automation architectures • Experience translating operational or customer requirements into actionable technical plans • Excellent communication, presentation, and stakeholder management skills • Fluent English, written and spoken • Experience with automation platforms, conversational AI, or SaaS product delivery is nice to have • Previous technical or engineering experience is nice to have • Familiarity with low-code/no-code tools or workflow orchestration systems is nice to have • Experience leading distributed or global delivery teams is nice to have • Eligibility to register as self-employed in Canada if needed for the independent contractor B2B role

🏖️ Benefits

• Flexible, remote work culture • Opportunities for professional growth and development • Collaboration with a distributed team of global experts • Equal opportunity employment

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