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Forward Deployed Engineer

πŸ•’ June 30

πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $175k - $240k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ‘·πŸ»β€β™€οΈ Engineer

Where this job comes from

Posted on OpenHands's careers page, not through a job board

First seen by Remote Rocketship June 30

Still open on OpenHands's site. Checked 4 hours ago.

Logo of OpenHands

OpenHands

1 - 10 employees

πŸ€– Artificial Intelligence

🀝 B2B

πŸ’° $5M Seed on 2024-10

Artificial Intelligence β€’ B2B

OpenHands is a company that specializes in building AI software development agents, aiming to make advanced software tools accessible to a wide audience. Their mission focuses on openness and inclusivity in technology development, creating resources that empower users in the software development space.

πŸ“‹ Description

β€’ Own technical success for customer accounts from proof-of-concept through production deployment β€’ Install OpenHands Enterprise on customer-managed infrastructure β€’ Build custom integrations for agent identity, OAuth delegation, GitHub, Atlassian, and MCP-based connectors β€’ Develop agentic customer use cases such as CVE remediation, code review, Issue-to-PR, and SDLC automation β€’ Build skills and package them as plugins β€’ Run onboarding, office hours, demos, and on-site workshops β€’ Debug services, containers, Kubernetes, networking, certificates, secrets management, and CI/CD issues β€’ Surface field patterns and gaps to Product and Engineering β€’ Produce reusable demos, documentation, and playbooks

🎯 Requirements

β€’ 5+ years of professional experience as a software engineer or in a deeply customer-embedded technical role β€’ Strong proficiency in at least one backend or systems language, with Python preferred β€’ Experience building operational tooling and debugging production systems β€’ Hands-on experience deploying and operating containerized workloads in customer or self-hosted environments β€’ Experience with Kubernetes and Helm β€’ Knowledge of networking, certificates, and secrets management for on-premises installations β€’ Experience working directly with customers in production or high-stakes environments β€’ Ability to navigate ambiguity and communicate complex tradeoffs clearly β€’ Familiarity with CI/CD, Git-based collaboration, and developer tooling β€’ Bonus experience with OAuth, OIDC, SSO, MCP, agent or LLM tooling, OEM/platform integrations, field engineering, pre-sales, developer relations, or AI developer tools such as OpenHands, Claude Code, Copilot, and Cursor

πŸ–οΈ Benefits

β€’ Equity β€’ Bonus β€’ Remote-first work arrangement β€’ Flexible hours β€’ Fully covered U.S. health, vision, and dental insurance β€’ Unmetered PTO β€’ Holidays β€’ Collaborate with world-class engineers, product builders, and AI researchers β€’ Real influence over product direction β€’ Culture built on kindness, candor, autonomy, and learning

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