Lead Project Manager, Workplace Operations

🕒 October 3

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 10%

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Own workplace design and construction delivery from programming and design-team selection through construction documents, bidding, construction, punch list, closeout, and warranty • Lead design reviews, ensure plans meet operational needs, evaluate submittals, RFIs, and change orders, and conduct site quality reviews • Sequence design, construction, and activation across sites • Coordinate shared vendors, long-lead items, and dependencies across the portfolio • Identify opportunities for standardization and bulk purchasing and escalate schedule conflicts with recommended solutions • Track budgets, actuals, commitments, spending, contingency, and forecasts at completion • Explain variances, evaluate cost-saving opportunities, manage changes, and support annual capital planning • Run competitive bids for design, construction, FF&E, and specialty trades • Evaluate total cost of ownership and partner with contract administration on contracts, scopes, certificates of insurance, and purchase requests through Zip/Ramp • Serve as OpenLoop’s owner contact for clients, landlords, property managers, brokers, designers, and contractors • Run meetings, communicate status and risks, and track decisions and commitments in a project management tool • Manage permitting, code review, local authority requirements, and inspections across jurisdictions • Partner with Legal, Compliance, and Credentialing on facility licensing, registration, and inspection readiness • Coordinate FF&E, IT and security installations, signage, utilities, occupancy, and moves • Partner with IT, Security, People Ops, Legal, and Finance to deliver operationally ready spaces with complete turnover documentation • Develop SOPs, design standards, templates, checklists, and intake workflows in Confluence • Apply lessons learned, reduce manual work, and support related cross-functional projects and reporting needs • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Construction Management, Civil Engineering, or a related field, or equivalent field experience • 5+ years managing design and construction projects • Experience delivering concurrent projects across sites and representing an owner or client with external stakeholders • Ability to interpret construction documents, bids, and change orders and translate them into clear scope, cost, and risk assessments • Strong project financial skills, including budgeting, contingency management, and change-order evaluation • Advanced Excel or Google Sheets proficiency required • Hands-on experience building and managing project plans in Monday, Jira, or a similar platform • Working knowledge of permitting, codes, and inspections across multiple jurisdictions • Clear, concise communication; strong organization and attention to detail; ability to lead meetings and hold peers and partners accountable without direct authority • Ability to work independently in a fast-paced, multi-site environment with shifting priorities • Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms • Availability for approximately 25–50% travel • Preferred: Healthcare, pharmacy, lab, or industrial build-out experience; PMP, CCM, or equivalent certification; familiarity with Bluebeam, AutoCAD or Revit viewers, Procore, Zip, Ramp, or Confluence

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance • Approximately 25–50% travel for active design and construction, site walks, inspections, and turnover