Program Manager, Provider Program

đź•’ August 4

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź“‹ Program Manager

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Logo of OpenRouter

OpenRouter

1 - 10 employees

Founded 2023

đź’Ľ Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

OpenRouter is a platform providing a unified interface for interacting with various large language models (LLMs). It focuses on delivering better prices and uptime without the need for subscriptions. The platform supports multiple AI tasks and showcases models like Mistral Small 3 and DeepSeek R1 Distill Qwen 32B, which are designed for fast performance and high accuracy. OpenRouter also features gaming and coding tools that enhance usability across different sectors such as marketing, finance, and education.

đź“‹ Description

• Define and operate the standard provider lifecycle from sourcing through onboarding, activation, QBR, and renewal, with stage gates, owners, and SLAs • Build and maintain the provider tiering framework determining provider classification, benefits, and expectations • Create scalable systems including templates, playbooks, self-serve onboarding, and automated provider communications • Execute program-wide changes such as re-papering all providers, launching tiers, and rolling out compliance attestations • Operate MPEAP and verified/certified provider tracks from intake criteria through ongoing management • Maintain an auditable compliance cadence for SLAs, attestations, and provider obligations • Run team reviews, reporting, and the operating cadence • Partner with Product, Engineering, Legal, Finance, and Security to unblock providers and deliver program improvements

🎯 Requirements

• Experience building and running programs or strategy at a large, complex organization • Ability to impose structure on ambiguity • Highly organized systems thinker who turns recurring work into repeatable, automatable processes • Experience owning cross-functional operations spanning Product, Engineering, Legal, Finance, and Security • Ability to drive initiatives to closure without formal authority • High agency, end-to-end ownership, and bias to ship • Ability to move fast and thrive in a small, fast-moving team with fluid boundaries • Strong written communication skills for creating clear documents, playbooks, and communications • Familiarity with the AI ecosystem, model labs, and inference providers is a bonus

🏖️ Benefits

• Competitive salary and equity • Fully covered health/dental/vision • Unlimited PTO • WFH budget • Quarterly offsites • High ownership and the room to define a program from the ground up • A front-row seat to the AI ecosystem and direct relationships with the model labs and providers shaping it

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