Senior Site Reliability Engineer

🕒 May 27

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Order.co

51 - 200 employees

Founded 2016

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $30M Series B - Order on 2022-01

SaaS • Fintech • B2B

Order. co is an AI-powered procurement and finance platform that streamlines purchasing, accounts payable, spend management, and working capital for businesses. The SaaS product automates the full procurement lifecycle—from requisition to payment—offers virtual vendor-locked cards, AP automation, automated reconciliation, and AI-driven sourcing and catalog management to reduce costs and manual work. It integrates with accounting systems (QuickBooks, NetSuite, Sage Intacct), Workday, and SSO providers, targeting finance and procurement teams at growing companies and enterprises seeking tighter spend control, compliance, and efficiency.

📋 Description

• Ensure software systems are reliable, scalable, performant, and operationally efficient • Design, build, and operate highly available, scalable, and fault-tolerant infrastructure and platform services • Define and maintain service level objectives (SLOs), service level indicators (SLIs), and error budgets across platform systems • Lead incident response efforts for complex production outages; drive root-cause analysis and long-term remediation actions • Develop infrastructure automation and self-service tooling to reduce operational toil and improve engineering velocity • Build and maintain CI/CD pipelines, deployment automation, and release engineering workflows • Design and maintain comprehensive monitoring, logging, tracing, and alerting systems for distributed services

🎯 Requirements

• Strong foundation in computer science fundamentals: data structures, algorithms, and system design • Familiarity with building production-grade applications and services using Ruby and Ruby on Rails • Deep expertise with Linux systems administration and production troubleshooting • Strong experience operating cloud infrastructure at scale, particularly within AWS environments • Experience with Kubernetes, container orchestration, and cloud-native infrastructure patterns • Proficiency with infrastructure as code tools such as Terraform or CloudFormation • Expertise designing and operating CI/CD pipelines and deployment automation systems • Deep understanding of observability tooling including Datadog, OpenTelemetry, or similar platforms • Strong knowledge of distributed systems reliability patterns including redundancy, failover, autoscaling, rate limiting, and graceful degradation • Experience supporting distributed microservices architectures and event-driven systems

🏖️ Benefits

• Competitive compensation including base salary, bonus, and equity • Employer-sponsored 401(k) with match • Comprehensive medical, dental, and vision coverage • Flexible time off and hybrid work environment

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