Head of Accounts

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Orium

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Orium is a leader in composable commerce solutions, providing businesses with scalable and adaptable e-commerce systems. Orium assists companies in upgrading their B2B and B2C commerce platforms with innovative solutions that enhance customer engagement and integrate in-store and mobile technologies. As a member of the MACH Alliance, Orium partners with top headless technology vendors to deliver seamless and flexible commerce experiences that grow with their clients' needs. Their offerings include solution consultation, roadmapping, customer engagement, and omnichannel commerce strategies. Orium's expertise in composable commerce allows businesses to modernize and unify their commerce platforms, ensuring they stay competitive in a rapidly changing digital landscape.

📋 Description

• Manage and develop the account management team, including Account Managers, CSM-commercial hybrids, and Client Partners. • Drive expansion and renewal conversations at meaningful deal sizes ($200K–$500K+). • Own the strategy for growing Orium’s existing client portfolio. • Define and implement Orium’s account management playbooks. • Design and implement an AI-enabled account management function that increases scale, quality, and efficiency.

🎯 Requirements

• Experience leading account management, client growth, customer success, or existing-client sales in a professional services, digital consulting, commerce, or technology environment. • Track record of growing existing enterprise accounts and driving expansion revenue. • Experience owning bookings, forecasts, pipeline management, or revenue targets. • Strong understanding of account planning, stakeholder mapping, relationship development, and expansion strategy. • Ability to create and operationalize playbooks, processes, and reporting. • Strong commercial judgment and comfort working with revenue, margin, pipeline, and forecast data. • Demonstrated ability to operate at the executive level with senior client stakeholders. • Experience managing or coaching account managers, client success managers, or sales team members. • Familiarity with CRM systems, forecasting tools, and sales reporting practices.

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible working arrangements • Paid time off