Workforce Management Specialist

🕒 6 days ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $23 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Oscar Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $355M Post-IPO Debt - Oscar Health on 2025-09

Healthcare Insurance • Healthcare

Oscar Health is a technology-driven health insurance company that provides individual, family, and small-group health plans in multiple U. S. states. Oscar combines traditional insurance underwriting with digital-first services — a consumer-facing app, 24/7 virtual urgent care, prescription delivery (including $3 meds in many plans), and dedicated Care Teams — and also operates Oscar Primary Care in some markets. The company emphasizes accessible, affordable, high-quality care and uses AI to improve member experience and care delivery. Insurance policies are underwritten by Oscar's state insurance subsidiaries and the company offers both HMO and other plan types across its markets.

📋 Description

• Operationalize scheduling and staffing management according to requirements • Maximize service level and staffing targets through real-time and intraday monitoring • Conduct volume and staffing analyses with leadership • Build business staffing schedules based on forecasts • Work with and update shift management tooling • Optimize schedule design and redesign workflow processes when needed • Develop schedule efficiency by aligning team members, forecast volumes, and arrival patterns • Build and adjust schedules according to stakeholder requirements and employee considerations • Monitor and adjust queues and same-day staffing to meet service levels, efficiency, and staffing needs • Serve as the primary contact for internal support teams on intraday requests • Communicate recommendations and solutions that improve the business • Collaborate with internal stakeholders to flag issues, resolve problems, and design or change schedules • Comply with applicable laws and regulations • Perform other duties as assigned

🎯 Requirements

• 2+ years of experience with MS Excel or Sheets, including mathematical formulas, pivot tables, conditional formatting, data validation, nested IF statements, etc. • 2+ years of experience in Workforce Management, planning/scheduling, or operational leadership • 1+ years of experience in a customer-facing role, including internal customers • Candidates must reside in the U.S., excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming, and U.S. Territories

🏖️ Benefits

• Monthly vacation accrual at a rate of 15 days per year • Medical, dental, and vision benefits • 11 paid holidays • Paid sick time • Paid parental leave • 401(k) plan participation • Life and disability insurance • Paid wellness time and reimbursements • Occasional travel for team meetings and company events

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