Financial Clearance Representative L1 – PreReg

🕒 6 days ago

🏈 Ohio – Remote

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💵 $16 - $25 / hour

⏰ Full Time

🟢 Junior

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

👻 Ghost score 14%

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Logo of Ohio State University Physicians

Ohio State University Physicians

1001 - 5000 employees

Founded 2002

⚕️ Healthcare Insurance

🏥 Healthcare

🤝 Non-profit

Healthcare Insurance • Healthcare • Non-profit

Ohio State University Physicians is the medical group managing The Ohio State University Wexner Medical Center’s faculty practices, aimed at providing high-quality, patient-focused care. They operate numerous outpatient care locations across central Ohio, offering primary and specialty care services while also delivering a range of management and consulting services to healthcare organizations. Their commitment to teamwork, diversity, and employee development fosters an environment dedicated to improving health outcomes in the community.

📋 Description

• Contact patients or their designees to collect accurate coverage information • Use integrated health information systems and telephone technology to facilitate customer interactions • Search for patients accurately in the EPIC database to reduce duplicate patient records • Assess patients’ financial ability to pay for services and refer them to financial counseling staff when appropriate • Send eligibility requests to payors to verify accurate and current coverage • Maintain working relationships with medical staff, referring physicians, and their designees • Provide customer service while maintaining confidentiality in accordance with the Office of Compliance and HIPAA • Alert management to problems with systems and workflow • Create estimates, provide financial liability education, and collect copayments and deposits as necessary • Perform other duties as assigned

🎯 Requirements

• High school diploma/GED with 1+ years of experience in insurance, healthcare, or related field • Excellent customer service skills, enthusiasm, and compassion • Ability to work in a fast-paced environment • Exceptional verbal and written communication skills • High level of interpersonal skills for handling sensitive and confidential situations • Ability to establish effective working relationships with patients, physicians, team members, and others throughout the organization • Attendance, promptness, professionalism, attention to detail, cooperativeness, and politeness • Ability to escalate issues if necessary • Experience with PC applications including MS Office and Internet • Ability to maintain employer training requirements

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health reimbursement accounts • Flexible spending accounts • Retirement benefits • Employee assistance program • Paid time off • Paid holidays • Wellness program

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