Director, Specialty Operations

🕒 August 31

🇺🇸 United States – Remote

💵 $186.5k - $278.9k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Otsuka Pharmaceutical Companies (U.S.)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🧬 Biotechnology

Pharmaceuticals • Healthcare • Biotechnology

Otsuka Pharmaceutical Companies (U. S. ) is a prominent player in the pharmaceutical manufacturing industry, dedicated to creating innovative products for better health worldwide. The company comprises two main entities: Otsuka America Pharmaceutical, Inc. (OAPI), which is focused on commercializing Otsuka-discovered and in-licensed products in North America, and Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC), which specializes in the clinical development and global registration of innovative healthcare solutions, particularly in the field of neuroscience.

📋 Description

• Lead and oversee specialty operations for the launch of a new ultra-orphan specialty product • Develop and execute strategies covering specialty distribution, hub capabilities, pharmacy services, product distribution, buy-and-bill, dispensing, patient support, reimbursement, and logistics • Serve as the primary contact for specialty model considerations during launch • Support site-of-care coordination, therapy delivery, reimbursement readiness, coding transitions, provider reimbursement readiness, and long-term reimbursement sustainability • Develop strategies for longitudinal patient continuity across payer types, care settings, and disease complexity • Establish governance structures and escalation pathways across specialty pharmacy, specialty distribution, HUB services, institutional providers, and internal stakeholders • Partner with Brand Marketing, Access Strategy, Patient Access, Sales, Medical Affairs, Market Access, Account Management, Legal, Compliance, Government Pricing, and Finance • Support institutional providers and Centers of Excellence with operational readiness, procurement coordination, reimbursement workflows, and treatment continuity • Oversee day-to-day specialty distribution network operations and regulatory compliance • Implement workflows for order processing, patient enrollment, care coordination, patient services, and drug distribution • Identify and mitigate operational risks affecting launch timelines or product performance • Develop KPIs, dashboards, and reporting for launch success, patient outcomes, reimbursement, treatment persistence, escalations, and channel performance • Prepare performance reports for senior leadership and lead quarterly business reviews with vendors • Lead, mentor, and develop the operations team

🎯 Requirements

• Bachelor's or Doctor of Pharmacy (PharmD) degree required • 5–7 years of experience in specialty model development/operations • Experience supporting ultra-rare, specialty, or medical benefit therapies with complex reimbursement and longitudinal patient management requirements • Preferably launched a product and managed direct reports • Proven experience managing cross-functional teams, including Brand Marketing and Access Strategy, product management, and patient services • Deep knowledge of specialty operating models, medical benefit reimbursement, specialty distribution, specialty pharmacy, HUB services, buy-and-bill economics, and site-of-care delivery models • Understanding of operational considerations across outpatient and institutional settings • Demonstrated understanding of operational governance across multiple external vendors and institutional stakeholders preferred • Strong strategic thinking and problem-solving skills • Excellent interpersonal and communication skills • Ability to manage complex projects, prioritize tasks, and meet deadlines • Knowledge of the pharmaceutical industry, healthcare regulations, and patient-centric programs • Proven track record of driving operational improvements and delivering results

🏖️ Benefits

• Incentive opportunity • Comprehensive medical, dental, vision, and prescription drug coverage • Company-provided basic life insurance • Accidental death and dismemberment insurance • Short-term and long-term disability insurance • Tuition reimbursement • Student loan assistance • Generous 401(k) match • Flexible time off • Paid holidays • Paid leave programs • Other company-provided benefits