EHR Application Analyst, Epic Lab II-III

Job not on LinkedIn

August 30

🌪️ Kansas – Remote

Although this job is listed in Kansas, this company may be open to hiring remote in other states.

🌪️ Oklahoma – Remote

Although this job is listed in Oklahoma, this company may be open to hiring remote in other states.

+2 more states

🌪️ Kansas – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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OU Health

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Healthcare Insurance

OU Health is a comprehensive healthcare provider offering a wide range of medical services including pediatric care, cancer care, diabetes care, emergency care, and specialized services for adults and children. Located in Oklahoma, OU Health operates multiple facilities such as the Oklahoma Children's Hospital and the Stephenson Cancer Center. Known for its advanced scientific research and quality care, the organization prides itself on being recognized for excellence in areas like pediatric cardiology and heart surgery. As part of its commitment to medical excellence, OU Health also focuses on medical education and research, helping to train the next generation of healthcare professionals.

10,000+ employees

⚕️ Healthcare Insurance

📋 Description

• Serve as a primary point of contact for resolving complex technical issues and system errors, utilizing advanced troubleshooting techniques and problem-solving skills to ensure timely resolution and minimal disruption to patient care. • Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system • Provide guidance to other team members for and perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system • Provide guidance in and assist in coordinating testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions • Lead efforts to optimize the performance and usability of the EHR system, leveraging deep knowledge of system functionalities and user workflows to identify opportunities for improvement and efficiency gains • Coordinate collaborative efforts with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination • Maintain comprehensive documentation of system configurations, processes, and procedures, and establish knowledge-sharing practices to ensure the availability and accessibility of critical information within the team • Provide training and mentorship to junior analysts and end-users, sharing knowledge and best practices to enhance team capabilities and promote continuous learning and professional development within the organization • Performs other duties as assigned

🎯 Requirements

• Bachelor's Degree required • 3 - 5 years of applicable IT or healthcare experience required • Epic 'Beaker' certification or accreditation required • Multiple Epic certifications preferred • Epic Implementation experience preferred • Excellent analytical, organization, and verbal communication skills • Ability to work independently and within teams • Ability to solve complex problems and understand customer needs • Strong understanding of healthcare business process and technology • Strong understanding of healthcare workflows and terminology • Possesses cross-application integration knowledge • Strong desktop tool usage including Word, Excel, and PowerPoint

🏖️ Benefits

• PTO • 401(k) plan • Medical and dental plans • Comprehensive benefits package