Account Manager

Job not on LinkedIn

🕒 October 9

🌵 Arizona, California, +14 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Outbuild

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏗️ Construction

☁️ SaaS

🤝 B2B

💰 $11M Series A - Outbuild on 2024-11

Construction • SaaS • B2B

Outbuild is a cloud-based construction scheduling and field coordination platform that helps contractors, project managers, superintendents, and trade partners plan, sync, and execute project schedules. The software combines master scheduling, lookahead planning, weekly work plans, analytics, RFIs/submittals tracking, and mobile (iPad) field tools, and integrates with systems like Procore and Autodesk to keep the field and office aligned and reduce delays. Outbuild is delivered as a collaborative SaaS product aimed at construction teams and organizations.

📋 Description

• Own every company-wide renewal from first conversation through signature • Start renewal conversations six months or more before contract end dates • Negotiate pricing, terms, and scope with customers and decision makers • Manage renewals through the HubSpot renewal pipeline and forecast accurately each quarter • Position Outbuild Pro and other modules during renewal conversations • Identify accounts suited for additional modules and build business cases • Capture growth as customers add projects and users • Close module add-ons at renewal and track them in HubSpot • Track account health and flag churn risk using usage and engagement signals • Build save plans with Customer Success for at-risk accounts • Analyze downgrades and churn and share learnings • Define the account management playbook, renewal timelines, health scoring, and module attach processes • Capture customer feedback and feature requests for Product • Maintain clean, current HubSpot records • Meet quarterly retention and new ARR goals • Build a repeatable renewal and module attach process and document the playbook

🎯 Requirements

• 3 to 5 years of account management experience in B2B SaaS and construction technology • Track record of retaining revenue on a book of business • Experience selling add-on modules or features to existing customers • Strong negotiation skills and confidence discussing pricing and contract terms • Excellent written and verbal communication • Disciplined CRM habits; HubSpot preferred • Comfort building processes in a role with no existing playbook • Must be authorized to work in the United States • Must be based in one of the listed hiring states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Louisiana, Michigan, Missouri, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, or Wisconsin

🏖️ Benefits

• Healthcare: Blue Shield PPO with Bronze, Gold, and Silver options; in-network and out-of-network tiers • Dental: Guardian in-network and out-of-network coverage • Vision: Guardian 20/20/150 coverage with exam/material copays and frame/contact allowances • $15,000 employer-paid basic life insurance • Long-term disability: 60% of pre-disability earnings, up to $6,000/month • Work equipment provided as needed • 401(k) employer match of 100% on the first 3% contributed and 50% on the next 2%, with immediate full vesting • 401(k) eligibility after 3 months of service • Parental leave: 1 month paternity and 3 months maternity • 25 PTO days per year • 5 sick days per year • Birthday off • Fully remote position • Quarterly variable pay, including retention bonus and commission