Professional Services Consultant – EPM

🕒 September 3

⛰️ Colorado, District of Columbia, +2 more states – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

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Logo of Palo Alto Networks

Palo Alto Networks

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Lead complex enterprise deployments of the Idira EPM solution through deployment, configuration, and management • Design and architect EPM rollouts to meet customer security requirements • Advise customers on satisfying business requirements with EPM policies • Demonstrate understanding of enterprise endpoint and privileged management • Develop and maintain positive and productive customer relationships • Broker communications between customers and Palo Alto Networks internal teams • Resolve customer escalations while managing expectations and ensuring customer satisfaction • Assist with initial drafts of design, architecture, and planning documentation

🎯 Requirements

• Bachelor's degree in computer science, Information Security, or a similar discipline • 2 or more years of experience in a technical role deploying enterprise endpoint software • 2 or more years of experience in a technology implementation or consulting role • Understanding of networking, systems administration, and information security • Experience with Windows, *NIX, and macOS operating systems • Ability to manage multiple projects, schedule meetings, work independently, and demonstrate strong verbal and written skills • Knowledge of Information Security and Network Architecture concepts, including OIDC, SAML, HTTPS, and UAC • Creative problem-solving and out-of-the-box thinking in critical situations • Ability to track independent tasks and ensure accurate completion • MS AD knowledge is required • Previous experience with Palo Alto Networks solutions, cloud workloads, and endpoint management is preferred • AAD experience is preferred • REST API, JavaScript, and PowerShell scripting experience is preferred • Must not require immigration sponsorship; the company will not sponsor work visas for this position

🏖️ Benefits

• Restricted stock units may be included • A bonus may be included • Employee benefits are offered (specific benefits not detailed in the posting)

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