Deal Desk Analyst

🕒 August 4

🌐 United States, Canada – Remote

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💵 $91k - $113.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Logo of Pantheon Platform

Pantheon Platform

501 - 1000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Pantheon Platform is the WebOps platform for managing websites built on Drupal and WordPress. The company focuses on empowering developers, IT professionals, and marketers to develop, test, and release website changes quickly and reliably, thereby enhancing the management of single or multiple websites. With its cloud-native software, Pantheon aims to help organizations create value through efficient website operations.

📋 Description

• Serve as a trusted adviser to Sales on Enterprise deal-related matters • Provide proactive support and guidance to Sales for creative deal structuring, alternative contract options, and value positioning • Review Order Forms for accuracy, pricing, and compliance; perform to specified metrics and service levels • Manage the queue and approval process for sales orders, escalating as required • Work closely with Sales Management, Finance, Legal, and Support teams • Drive best practices to increase Deal Desk and sales efficiency and effectiveness, including identifying gaps or process issues • Analyze and report on transaction trends, efficiency metrics, and areas for improving efficiency • Deliver training to new and existing salespeople on Deal Desk processes, order procedures, and QTC best practices • Ensure adherence to and compliance with policies and procedures around revenue recognition and operational guidelines

🎯 Requirements

• 3+ years of sales, finance or operations experience • Experience executing and managing complex software deals through the full order lifecycle, from initial structuring through approvals, negotiation and close • Detail oriented with the ability to multitask and prioritize during high volume • Deep understanding of quote-to-cash processes and contract lifecycle • Strong written and verbal communication skills and ability to collaborate effectively in a remote-first environment • Positive, collaborative attitude • Proficiency with Salesforce, CLM tools, and CPQ tools • Visa sponsorship is not available at this time

🏖️ Benefits

• Industry competitive compensation and equity plan • Flexible time off, sick days, and 13 paid holidays • Comprehensive medical insurance including Health, Dental and Vision • Paid parental leave (plus fertility, adoption and other family planning benefits) • In-office workspace (San Francisco) • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development • Events and activities both team-based and company wide that inspire, educate and cultivate • Performance bonus dependent on company performance

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