IT & Business Systems Delivery Lead

🕒 July 29

🇺🇸 United States – Remote

💵 $109.1k - $136.4k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Pantheon Platform

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Pantheon Platform is the WebOps platform for managing websites built on Drupal and WordPress. The company focuses on empowering developers, IT professionals, and marketers to develop, test, and release website changes quickly and reliably, thereby enhancing the management of single or multiple websites. With its cloud-native software, Pantheon aims to help organizations create value through efficient website operations.

📋 Description

• Build and own the IT & Business Systems team's portfolio roadmap: planning, sequencing, capacity, and dependency management across the team's concurrent initiatives • Orchestrate the team's largest programs day to day, coordinating external implementation partners, internal systems leads, and business stakeholders against firm deadlines • Run the team's AI-supported intake process end to end: verify triage and qualification of incoming requests, route work to the right owner, and keep every requester informed at each step • Communicate relentlessly: weekly delivery status, launch communications, post-launch reviews, and a published team roadmap that partners across the company can follow • Manage risks, decisions, and escalations across workstreams; surface slippage early and drive it to resolution with the right owners • Coordinate vendors and implementation partners on scope, timelines, and deliverable quality • Build lightweight, repeatable delivery frameworks (requirements, success metrics, review cadences) for use within the team

🎯 Requirements

• 7-10 years of delivery management, across IT and business systems at B2B SaaS or high-growth technology companies • Experience running at least one major enterprise platform migration or replatform end to end (ERP, CRM, billing, or similar) • Demonstrated ability to run a broad portfolio of initiatives with a small team through ruthless prioritization and clean operating rhythms • Exceptional written and verbal communication; comfortable presenting to executives and translating between technical and business audiences • Player-coach instincts: as happy writing the requirements doc or chasing a dependency as running the review meeting, with genuine enthusiasm for AI-first ways of working • Experience managing systems-integration partners is a plus

🏖️ Benefits

• Industry competitive compensation and equity plan • Flexible time off, sick days, and 13 paid holidays • Comprehensive medical insurance including Health, Dental and Vision • Paid parental leave (plus fertility, adoption and other family planning benefits) • In-office workspace (San Francisco & Chicago) • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development • Events and activities both team-based and company wide that inspire, educate and cultivate