Technical Writer

🕒 July 21

🌐 United States, Canada, +1 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇮🇪 Ireland – Remote

💵 $85.6k - $119.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Pantheon Platform

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Pantheon Platform is the WebOps platform for managing websites built on Drupal and WordPress. The company focuses on empowering developers, IT professionals, and marketers to develop, test, and release website changes quickly and reliably, thereby enhancing the management of single or multiple websites. With its cloud-native software, Pantheon aims to help organizations create value through efficient website operations.

📋 Description

• Write technical documentation based on the behavior of the Pantheon platform. • Review documentation written by others. • Act as a maintainer of our Documentation GitHub repository including periodically auditing all documentation. • Set a positive example for how to write and review documentation so that those tasks scale to other co-workers. • Collaborate with Product Managers to ensure changes to the platform are appropriately documented. • Coordinate efforts with Marketing and Customer Success so that customer communications are coherent and intentional at high levels of information architecture and granular levels like descriptions of individual features.

🎯 Requirements

• 3+ years of technical writing experience, ideally through systems involving Markdown. • Hands-on experience with website operations, ideally related to WordPress, Drupal, or Next.js • Proficiency in basic developer tooling like Git. • Experience with continuous delivery and agile workflows. • Experience with remote-first online collaboration tools like GitHub, Slack, and Jira.

🏖️ Benefits

• Industry competitive compensation and equity plan • Flexible time off, sick days, and 13 paid holidays • Comprehensive medical insurance including Health, Dental and Vision • Paid parental leave (plus fertility, adoption and other family planning benefits) • In-office workspace (San Francisco & Chicago) • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development • Events and activities both team-based and company wide that inspire, educate and cultivate