Technical Writer

🕒 4 days ago

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Planned Systems International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Planned Systems International is a company focused on developing innovative solutions at the intersection of health, national security, and federal civilian operations. Since its inception in 1988, PSI has utilized cutting-edge technologies to tackle critical challenges faced by government and civilian agencies, striving to elevate healthcare accessibility through programs like the ARPA-H PARADIGM initiative. The company emphasizes operational efficiency and integrity, while fostering a collaborative work culture to empower its employees and meet diverse client needs.

📋 Description

• Perform a technical edit for quality assurance on all documentation prior to delivery to the customer. • Create and implement consistent writing templates and documentation style for all technical publications. • Collaborate with subject matter experts when creating user guides, process documentation, new templates, template updates, and presentations to understand project specifications and needs. • Analyze team processes to ensure efficiency and that all aspects of the process are documented. • Ensure technical documentation is complete and accurate. • Combine, edit, format, and finalize the monthly progress report. • Participate in the review process. • Create, edit, and maintain training material, brown bags, instructional supplements to ensure processes are understood as well as review all documentation and training materials to keep them up to date. • Provide a high level of customer service by adopting the customer’s mission and working towards success. • Transcribe Meeting Minutes from recordings. • Working with AI to improve these functions.

🎯 Requirements

• Bachelor’s degree in English, Journalism, or a related field • 3-5 years of Technical Writing/Communications experience in IT or Software development industries (or an equivalent combination of education, certifications, and experience) • Interviewing SMEs to gather technical details • Creating technical manuals and quick reference guides • Using accepted style manuals, such as the Chicago Manual of Style (CMS), the Microsoft Manual of Style, and VA style preference • Advanced knowledge of Microsoft Word, Visio, Excel, PowerPoint, Adobe, Teams, and SharePoint • Ability to work independently while communicating effectively with supervisor on all activities within the areas of responsibility • Proven excellent oral and written communication skills • Expertise writing/editing/proofreading at all levels, and willingness to do whatever’s needed. • Ability to use graphics effectively to communicate ideas • Ability to revise one’s own work or the work of others to make a documents or presentations clearer and more persuasive • Convey complex information in appropriate fashion to audiences with different levels of knowledge. • Coach and mentor other technical writers. • Work in a fast paced, multi-faceted environment.

🏖️ Benefits

• paid leave • options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance • Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. • company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. • invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.