Senior Software Engineer

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🕒 June 27

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Parlance

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Parlance is a voice-AI platform that automates and manages inbound phone interactions for health systems, higher education, and other enterprises. It combines best-in-class speech recognition, IVA/IVR, omni-channel reach, and EHR integration to answer calls, route patients, and reduce call-handling costs while improving patient access and equity in the revenue cycle. Parlance offers solutions such as switchboard, contact center, clinic-facing speech attendants, and call routing, and is used by large health systems (e. g. , HCA, Providence, UW Medicine) to improve patient experience and operational efficiency.

📋 Description

• Architect and implement microservices using .NET 8 and associated frameworks • Define and maintain best practices related to coding standards, design patterns, and DevOps processes • Write clean, efficient, and well-tested code • Develop and maintain RESTful APIs and integrate them with front-end applications • Contribute to code reviews, ensuring code quality and adherence to standards • Deploy applications in Kubernetes clusters, ensuring high availability and resiliency • Utilize Azure services (Azure App Service, Azure Kubernetes Service, Azure Functions, etc.) to build scalable and secure cloud solutions • Identify and resolve performance bottlenecks across application layers • Work closely with Product Managers, QA Engineers, and other stakeholders to understand requirements and plan sprints • Mentor junior engineers, reviewing their code and supporting their professional growth • Set up monitoring, logging, and alerting solutions to proactively detect issues • Troubleshoot and resolve production issues in a timely manner

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience) • 5+ years of professional experience in software development, with at least 3 years working with .NET (C#) and microservices • Strong knowledge of .NET 8 features and best practices • Experience designing, implementing, and maintaining scalable microservices and RESTful APIs • Hands-on experience with Azure services (e.g., Azure App Service, Azure Functions, Azure Kubernetes Service) • Proficiency using Docker and Kubernetes for container orchestration • Familiarity with CI/CD pipelines (Azure DevOps, GitHub Actions, etc.) and infrastructure as code (Terraform, ARM templates, etc.) • Experience working with SQL and/or NoSQL databases • Strong knowledge of Git, branching strategies, and repository management • Excellent communication, problem-solving, and teamwork abilities • 3+ years of experience with Generative AI

🏖️ Benefits

• Comprehensive health care for you and your family • Paid vacation days each year depending on tenure • Paid holidays each year • 7 Personal float or sick days (state dependent) each year that can be used at your discretion • 401(k) retirement plan with company match • Budgeted learning/development and paid conference days