Director, AI Enablement

🕒 May 12

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Patriot Growth Insurance Services, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

🛡️ Insurance

💸 Finance

🤝 B2B

💰 Debt Financing on 2022-08

Insurance • Finance • B2B

Patriot Growth Insurance Services, LLC is a leading provider of risk management and insurance solutions that focuses on promoting business growth and safeguarding personal goals. With a commitment to delivering unparalleled service, they empower local brokers to offer comprehensive insurance options tailored to meet the diverse needs of businesses and individuals. By leveraging an expansive network of national carrier partners, they specialize in property & casualty and employee benefits, ensuring their clients receive the protection and support necessary to confidently pursue their goals.

📋 Description

• Develop and maintain Patriots enterprise AI enablement roadmap in partnership with the CIO, IT leadership, and business stakeholders across the organization • Identify, prioritize, and govern AI initiatives based on business value, operational impact, feasibility, data readiness, and risk considerations • Partner with department leaders to evaluate and redesign workflows using AI-enabled solutions, including automation, knowledge retrieval, decision support, and workflow assistance • Establish and manage enterprise AI governance standards, including acceptable-use policies, risk management frameworks, vendor evaluation processes, and human oversight requirements • Collaborate with Security, Legal, Compliance, Procurement, and Data teams to ensure AI usage aligns with regulatory obligations, internal standards, and cybersecurity requirements • Lead evaluation and implementation efforts related to AI platforms, copilots, workflow automation tools, and Microsoft-centric AI technologies, including Microsoft 365 Copilot and Azure OpenAI capabilities • Build scalable AI adoption programs, including employee training materials, usage standards, internal communities of practice, and AI champion networks • Partner with Architecture and Data teams to improve data quality, knowledge management, taxonomy, and content readiness to support effective AI outcomes • Define and track measurable success metrics for AI initiatives, including productivity improvements, workflow efficiency, adoption rates, cost avoidance, and user experience enhancements • Oversee the AI enablement portfolio, ensuring projects move from pilot stages into sustainable, enterprise-supported operating models • Collaborate with vendors, implementation partners, and internal stakeholders to evaluate technology solutions while minimizing unnecessary complexity and operational risk • Prepare executive-level reporting, business cases, and roadmap updates for senior leadership and key stakeholders.

🎯 Requirements

• Bachelors degree in Information Technology, Computer Science, Business, Engineering, Data Analytics, or a related field, or equivalent professional experience • 8+ years of experience in technology, digital transformation, enterprise systems, automation, AI enablement, data, or related functions • Demonstrated experience leading cross-functional technology or transformation initiatives from strategy through implementation and adoption • Strong understanding of practical AI use cases, including generative AI, copilots, workflow automation, retrieval-augmented generation (RAG), knowledge management, and AI-assisted decision support • Experience partnering with business stakeholders to identify operational pain points and implement technology-enabled process improvements • Familiarity with AI governance, data privacy, cybersecurity, vendor risk management, and responsible AI frameworks • Experience evaluating enterprise SaaS platforms, implementation partners, and AI technology vendors • Strong communication and presentation skills, with the ability to translate technical concepts into clear business-focused guidance • Experience with Microsoft technologies, including Microsoft 365, Copilot, Azure OpenAI, Power Platform, Teams, SharePoint, Purview, and related tools preferred • Experience in insurance, financial services, private equity-backed organizations, or other regulated industries preferred • Proven ability to operate effectively across technical and non-technical teams while influencing without direct authority • Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

🏖️ Benefits

• Medical, Dental, and Vision Benefits • Flexible Spending Account (FSA) and Health Savings Account (HSA) • Company paid Short-Term Disability, Long-Term Disability and Group Term Life • Company paid Employee Assistance Program • Paid Parental Leave • Paid holidays • Personalized PTO • 401(k) with employer match