Sales Operations Specialist

🕒 July 3

🏄 California, Florida – Remote

🏄 California – Remote 🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

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Paychex

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1971

🏥 Healthcare

🛡️ Insurance

💼 Consulting

Healthcare • Insurance • Consulting

Paychex is a leading provider of HR, payroll, and benefits outsourcing services. With over 745,000 business clients, Paychex offers a comprehensive range of services including payroll processing, HR solutions, time and attendance tracking, employee benefits administration, and professional employer organization (PEO) services. The company leverages advanced technology such as AI-assisted recruiting and HR analytics to enhance its offerings and improve client experience. Paychex Flex, its all-in-one cloud-based platform, allows businesses to manage these services seamlessly. Paychex caters to businesses of all sizes, offering solutions tailored to self-employed individuals, small businesses, and large enterprises. Established as a trusted name in the industry, Paychex is renowned for its innovation, ethical practices, and high customer satisfaction.

📋 Description

• Supports management of the ICON Sales and Marketing operation • Responsible for administration and support of ICON’s Zoho CRM database • Executes mass communications including email, automation, and integrated marketing campaigns for automated lead generation and scoring programs • Administrator for Zoho CRM database including user setup, profiles and roles, plus customization for objects, fields, record types, page layouts, validations and user permissions/privileges • Manage the vendor relationships – understand new releases, how they might impact our implementation, if problems are being addressed according to the service level agreement… • Working closely with Sales and Marketing teams, oversee demand generation analytics and reporting • Create and manage complex workflow rules, data validation, and triggers • Develop and create customized reports and dashboards • Train new and existing users on sales database applications • Provide application users with technical support - taking problems/enhancement requests and prioritizing/managing their delivery • Create and maintain documentation on processes, policies, application configuration, and related materials for users • Marketing automation administrator • Executes mass communications for email, automation, and integrated marketing campaigns • Develops and runs reports for team Key Performance Indicators (KPIs)

🎯 Requirements

• Bachelor’s Degree • Private Pilot License • 2+ years’ experience in a relevant Sales or Marketing Operations role with an understanding of lead-to-revenue demand funnels and reporting (high-value B2C experience preferred) • 1+ years’ experience with marketing automation platforms • Experience with Zoho CRM preferred • Proficient with Microsoft applications (Outlook, Excel, Word, PowerPoint) • Strong communication and interpersonal skills, including the ability to build client relationships • Ability to prioritize and maintain a high-level of organization with extreme attention to detail • Able to manage multiple projects and work effectively in a changing environment to meet ongoing and overlapping deadlines • Exceptional project management skills • MUST be a self-starter who requires minimal supervision • Team oriented with a priority on organizational goals, motivated by accomplishments rather than power • Highly analytical and logical; skilled at problem analysis and resolution • Mature and sensitive to multiple decision-making styles • Ability to grasp issues in a dynamic environment and organize activities to quickly achieve desired outcomes • Highly intelligent, confident, decisive, competitive, energetic, and passionate • Passion for powersports (motorcycles, Jet Skis, cars, boats, etc.) • Passion for aviation and flying.

🏖️ Benefits

• Base + Commission based on aircraft sales