Senior Manager, Fraud Risk Mitigation

🕒 August 11

🇺🇸 United States – Remote

💵 $118.1k - $140k / year

⏰ Full Time

🟠 Senior

🎲 Risk

👻 Ghost score 0%

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Logo of Paylocity

Paylocity

5001 - 10000 employees

Founded 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $10M Venture Round - Paylocity on 2008-05

HR Tech • SaaS • B2B

Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.

📋 Description

• Lead Paylocity’s and Airbase’s fraud prevention, detection, investigation, and reporting functions across Payroll, Spend Management, Corporate Cards, Bill Payments, and Reimbursements • Develop, implement, and continuously refine a comprehensive fraud risk mitigation strategy • Lead, manage, and scale a large team of Risk Investigators through coaching, mentorship, and performance management • Oversee complex, cross-channel fraud investigations, root cause analysis, and timely resolution • Evaluate, implement, and optimize fraud detection systems, tools, technologies, and rules engines • Develop and oversee fraud-related chargeback management strategies across payment networks • Establish and monitor KPIs for fraud losses, detection rates, investigation turnaround times, and team productivity • Report fraud findings and trends to senior management and represent the fraud risk function to executive leadership and external partners • Maintain knowledge of current and emerging fraud trends, typologies, and mitigation techniques • Develop, maintain, and enforce fraud policies, investigation standards, case management procedures, and workflows • Collaborate with Product, Engineering, Operations, Legal, Compliance, and Data Science teams • Manage relationships with financial institutions, payment processors, and fraud solution vendors • Ensure timely and accurate regulatory reporting related to fraud incidents, including Suspicious Activity Reports • Develop and deliver fraud awareness training programs for internal teams

🎯 Requirements

• Bachelor’s degree in Criminal Justice, Business Administration, Finance, Risk Management, or a related field • Minimum 10+ years of progressive experience in fraud detection, prevention, investigation, and/or chargeback management • Minimum 5+ years of experience in a leadership role managing and developing fraud analyst or investigator teams • Expert knowledge of fraud typologies, prevention strategies, and investigation techniques across ACH, card networks, wires, RTP, and B2B/B2C products • Deep understanding of Reg E, BSA/AML, NACHA Operating Rules, and Visa/Mastercard chargeback rules • Experience implementing and managing sophisticated fraud detection tools and case management systems • Ability to develop and execute strategic plans, manage complex initiatives, and drive results • Strong analytical skills and ability to interpret complex data, identify trends, and make data-driven decisions • Excellent leadership, communication, and interpersonal skills • Experience managing vendor relationships and contract negotiations • Ability to sit for extended periods, typically 7–8 hours per day • Ability to operate computers and phone systems, type, and use multiple software programs simultaneously • Master’s degree preferred • Certified Fraud Examiner (CFE) or similar certification highly desirable • Experience working through organizational integrations or M&A activities is a plus

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) match • Perks supporting employees, their families, and finances • Career development • Annual bonus • Restricted stock unit grant based on individual performance • Full range of benefits

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