Bilingual Automotive Sales Specialist – Training and Implementation

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PBS Systems

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1988

🚘 Automotive

☁️ SaaS

🤝 B2B

Automotive • SaaS • B2B

PBS Systems is an established provider of dealership management software (DMS) centered on its v10 APEX platform. The company offers an all-in-one, modern DMS tailored to automotive dealerships, with modules for accounting, sales, fixed ops (service & parts), CRM, and a Digital Service Suite, plus training, partner integrations (payments, OEM warranty integrations), and customer support. PBS emphasizes industry-focused features, multi-role customization, and events/training for dealer customers.

📋 Description

• Deliver expert training and support in English and French to new and existing customers using PBS Dealer Management Software. • Conduct primarily virtual training sessions to guide customers through software implementation. • Provide onsite training at dealerships during new software installations. • Develop a thorough understanding of PBS software and training processes. • Independently manage and deliver assigned training sessions. • Become an independent installation resource. • Handle assigned DTO Cornerstone tickets in a timely manner. • Demonstrate the PBS DMS and provide excellent, solutions-focused customer service. • Respond to internal and external training requests. • Document tickets and escalate issues to the appropriate teams. • Maintain current knowledge of evolving process documentation. • Share knowledge across teams and contribute to learning and development. • Expand product knowledge and participate in cross-training opportunities. • Support a collaborative and positive team environment. • Travel to customer sites across Canada, the USA, and the Caribbean, approximately two weeks per month.

🎯 Requirements

• Fluent in French and English, including speaking, reading, and writing. • 1–2 years of experience in a car dealership environment, focused on sales. • Strong computer skills. • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel. • Ability to quickly learn and adapt to new software tools. • Ability to travel within Canada and the USA up to two weeks per month. • Valid passport required. • U.S. visa required if applicable. • Valid unrestricted driver's licence required. • Excellent communication, presentation, and public-speaking skills. • PBS software experience is a strong asset. • Experience facilitating in-person and virtual training sessions is a strong asset. • Strong problem-solving and troubleshooting skills. • Effective time-management and organizational skills. • Ability to multitask and prioritize. • Outstanding documentation abilities. • High school diploma.

🏖️ Benefits

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement. • Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean. • Comprehensive health benefits – Medical and dental coverage. • Paid Time Off – Generous PTO. • Inclusive culture – A collaborative, supportive team environment. • Employee recognition – Regular appreciation programs and performance-based incentives. • Up to $4,800 per year in product certification bonuses. • Additional performance incentives. • Attractive referral bonuses. • Staff discounts with partners such as GM, Dell, and more.