Director of Client Services

🕒 July 26

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

📁 Client Services

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PBS Radiology Business Experts

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

PBS Radiology Business Experts is a specialized practice management and revenue cycle management firm that serves radiology practices exclusively. They provide end-to-end billing and RCM services, practice consulting and strategic planning, interim and fractional leadership, administrative support (accounting/HR), payor contracting assistance, MIPS/quality reporting, business intelligence, and software solutions including implementation, optimization, and staff training to maximize reimbursement and profitability for radiology groups.

📋 Description

• Lead client performance improvement initiatives (charges, revenue integrity, AR management, process redesign). • Analyze BI reports, dashboards, and key revenue cycle indicators to identify trends, risks, and strategic opportunities. • Support clients through accurate reporting, month-end reviews, presentations, and ongoing discussions that translate data into action. • Respond promptly to client questions and escalations, ensuring thoughtful and service-focused solutions. • Collaborate with internal operations teams to implement best practices and resolve performance challenges. • Serve as a subject matter expert on radiology revenue cycle topics, including regulatory programs such as MIPS and MACRA. • Participate in client meetings, strategic planning sessions, and retention efforts to support long-term partnership success. • Maintain strong follow-through, organizational discipline, and a consistent standard of quality across all client interactions.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • Minimum of five years of healthcare experience, including revenue cycle management and operational oversight. • Demonstrated success in client services, relationship management, and guiding clients through performance outcomes. • Experience using business intelligence tools for revenue cycle analysis and performance reporting. • Strong problem-solving skills, organizational ability, and clear communication style. • Direct experience in radiology is strongly preferred.

🏖️ Benefits

• Travel Percentage Up to 50%