Customer Marketing Manager

🕒 October 2

🌵 Arizona, Colorado, +19 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of PDQ

PDQ

51 - 200 employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

PDQ is a company that provides IT management tools designed to simplify and streamline device management for sysadmins. Their product suite includes PDQ Connect, PDQ Deploy, PDQ Inventory, PDQ Detect, SimpleMDM, and SmartDeploy. These tools cover a range of IT tasks from desktop and patch management to software inventory and remote device management. PDQ's solutions are designed to be scalable for various sectors, including education, finance, manufacturing, nonprofit, and government. They focus on automating deployments, ensuring device security through vulnerability scanning, and enhancing efficiency for IT professionals.

📋 Description

• Develop, implement, and optimize customer marketing programs, including cross-sell campaigns and onboarding efforts • Partner with email marketing, content marketing, and product marketing teams to develop and deploy targeted campaigns • Facilitate and host customer marketing events in collaboration with sales and technical product experts • Report on program performance and provide insights to senior leadership for planning and prioritization • Build, maintain, and present KPI performance reports regularly and on time • Drive experimentation with new customer marketing opportunities and tactics based on competitive and audience research • Collaborate with broader marketing teams on go-to-market launches and customer communications • Analyze data, including product usage, to understand customer pain points and engagement and recommend improvements • Drive onboarding, expansion, and renewal efforts across PDQ’s product suite • Contribute to customer retention and revenue growth

🎯 Requirements

• 5+ years of marketing experience • Previous experience driving successful customer marketing programs • Positive attitude and a passion for problem-solving • Experience managing and executing customer marketing campaigns across parts of the customer journey • Strong knowledge of customer marketing principles and tools • Strong organizational skills to independently execute numerous projects and initiatives by assigned due dates • Working analytical skills with the ability to interpret data and inform data-driven decisions • Demonstrated ability to collaborate across teams and drive results in a fast-paced environment • Must reside in one of PDQ’s open states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI • Most full-time roles do not qualify for employment visa sponsorship, including H-1B sponsorship

🏖️ Benefits

• 4-Day Work Week • Equity Participation • Managers who champion professional development • 100% Premium Coverage for medical, dental and vision for you and your dependents • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance • Company Match of the first 6% of your employee deferrals • Flexible Paid Time Off Policy • Health Savings Account (HSA) and wellness incentives • Quarterly Company Values Award (team member nominated)

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