OSP Coordinator – Specialist Support III

🕒 July 2

🤠 Texas – Remote

🤠 Texas – Remote

💵 $20 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Pearce Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Pearce Services is a national provider of mission-critical infrastructure engineering, operations, and maintenance solutions. The company designs, commissions, constructs, and maintains telecom networks (wireless, wireline, and fiber), renewable energy assets (commercial and utility-scale solar, wind, energy storage), EV charging networks, and data center/critical facility systems. Backed by CBRE and a large nationwide field workforce, Pearce delivers preventive and predictive maintenance, remote monitoring, rapid-response repairs, HVAC and electrical services, and turnkey uninterrupted power solutions to keep assets online and optimized.

📋 Description

• Coordinate work order administration activities, including scheduling, tracking, reconciliation, and closeout. • Monitor project milestones and ensure work orders progress according to established timelines. • Coordinate material procurement and staging to support project execution. • Serve as the primary liaison between Planning, Engineering, Drafting, vendors, and other cross-functional teams. • Coordinate workflow across OSP Planning, Engineering, Drafting, and Construction teams to ensure projects remain on schedule. • Assign work, monitor workflow, and ensure quality standards are met. • Track project progress and provide regular status updates and reporting to leadership. • Identify, troubleshoot, and resolve work order or project issues while escalating risks as appropriate. • Support vendors throughout the project lifecycle to ensure timely and successful completion of assigned work. • Maintain accurate documentation and records within multiple business systems. • Assist with process documentation, workflow improvements, and operational efficiency initiatives. • Develop reports, dashboards, and metrics to monitor project performance and support management decision-making. • Perform additional duties and special projects as assigned.

🎯 Requirements

• Experience supporting OSP (Outside Plant) Engineering operations is required. • Experience coordinating OSP engineering workflows, work orders, or telecommunications projects. • Experience supporting Ziply Fiber projects is highly preferred. • Advanced proficiency in Microsoft Excel, Word, and PowerPoint. • Working knowledge of SharePoint. • Strong understanding of OSP engineering processes, work order management, and project coordination. • Ability to coordinate multiple projects while meeting deadlines in a fast-paced environment. • Experience documenting business processes and driving continuous process improvement. • Strong analytical, organizational, and problem-solving skills. • Proven ability to build collaborative relationships across engineering, planning, drafting, construction, vendors, and leadership teams. • Excellent written and verbal communication skills. • Strong attention to detail and commitment to accuracy. • Ability to work independently with minimal supervision. • Demonstrated conflict resolution and issue resolution skills. • Ability to quickly learn new systems and applications. • Excellent time management skills with the ability to prioritize competing demands.

🏖️ Benefits

• health and life insurance • 401k with employer match • paid time off • tuition reimbursement • professional development courses • performance and referral bonuses • production incentives • tool/equipment and fuel stipends • company vehicle • per diem