Senior SRE Specialist

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November 7

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Petal

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Healthcare Insurance • Artificial Intelligence • SaaS

Petal is a company that provides a data-driven, secure cloud platform for healthcare organizations, designed to orchestrate patient care delivery workflows in real-time. They offer solutions for capacity management, workforce scheduling, care coordination, and secure messaging among other services. Petal focuses on interoperability, artificial intelligence, and cloud computing to enhance healthcare access worldwide, serving over 200 facilities globally. Their services help healthcare professionals in patient self-scheduling, immunizations, and reducing patient complaints significantly.

201 - 500 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Manage configuration and infrastructure as code. • Collaborate within product development teams to identify, implement, and track service level indicators and objectives. • Provide continuous application and infrastructure support for Petal's products (software and scripts), 24/7, 365 days a year. • Automate, deploy, and troubleshoot complex production systems. • Deploy and maintain security monitoring tools and procedures, including container infrastructure (Kubernetes, Docker), and the Azure platform. • Regularly verify and analyze all application systems and logs to detect suspicious activities and recommend solutions to eliminate or mitigate risks. • Implement necessary security controls in close collaboration with technology teams. • Ensure infrastructure cost optimization and application utilization. • Serve as a coach within the development team, acting as an SRE expert. • Participate in the SRE community with the Practice Lead, contributing to the establishment of usage and operational standards.

🎯 Requirements

• A college diploma (DEC) or bachelor's degree in Computer Science or equivalent • A minimum of 8 years of hands-on experience in deployment, administration, and troubleshooting of production systems • Strong experience in system performance analysis and debugging • Experience in software development and scripting • Automation skills (required) • At least 4 years of experience with provisioning and configuration management systems (Terraform, Ansible) across multiple cloud providers • Over 4 years of experience in observability and alert systems such as Elastic, Grafana, Splunk, or equivalent • At least 4 years of experience collaborating with various cloud providers such as AWS, Azure, GCP • Over 5 years of experience with orchestration platforms such as Kubernetes / Docker Swarm • Expertise in infrastructure automation, configuration management, and development workflows • Proficiency in continuous integration/delivery pipelines • Knowledge of open-source platforms • Ability to share information with peers and transfer knowledge • Capability to manage multiple requests and priorities simultaneously • Attention to detail and strong skills in analysis, organization, and task management • Proficiency in both English and French (spoken, written, and read) is preferable.

🏖️ Benefits

• Recurring hybrid work allowance • Compensation that recognizes your contribution • 4 to 6 weeks of paid vacation per year • 5 paid personal days per year • A group RRSP / DPSP plan with employer contribution • A complete group insurance plan, from day 1 • An annual wellness allowance • Access to the Lumino Health™ telehealth application • Flexible work hours and more.