
10,000+ employees
🏥 Healthcare
🔧 Hardware
💰 Post-IPO Equity - Philips on 2025-03
Healthcare • Hardware
Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.
🕒 September 25
🏈 Alabama, Alaska, +44 more states – Remote
💵 $42 - $65 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 Field Service Engineer
👻 Ghost score 11%
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10,000+ employees
🏥 Healthcare
🔧 Hardware
💰 Post-IPO Equity - Philips on 2025-03
Healthcare • Hardware
Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.
• Provide remote technical support and diagnostics to healthcare customers and field partners using advanced remote access technologies • Respond to customer inquiries as a Philips representative • Deliver timely and accurate troubleshooting support • Resolve service issues using internal tools, systems, and knowledge resources • Escalate complex product issues to higher-level support • Use remote capabilities to resolve issues efficiently and reduce onsite service dispatches
• 5+ years of remote software system experience • Solid background in SQL • Experience with Windows server environments • Computer networking skills • Technical solutions authoring skills • Ability to solve mechanical and electrical issues • Associate degree or higher, technical discipline preferred • Ability to meet minimum physical, cognitive, and environmental requirements for the Field Service position, with or without accommodation • US work authorization required • Must not require sponsorship for a work-authorized visa now or in the future • Must reside in the United States • Versatility and willingness to work with a variety of Philips products
• Field service and lead generation incentive bonus plans • On-call pay • Company fleet/car • Training • Advancement opportunities • Annual incentive plan may be offered • Field service incentive bonus may be offered • Sales commission may be offered • Long-term incentives may be offered • Generous PTO • 401k with up to 7% company match • HSA with company contribution • Stock purchase plan • Education reimbursement • Philips Total Rewards benefits program
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