Technical Account Manager – Mid-West Zone

🕒 July 30

🌽 Illinois, Iowa, +9 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote

💵 $90k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🔧 Hardware

💰 Post-IPO Equity - Philips on 2025-03

Healthcare • Hardware

Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.

📋 Description

• Serve as the trusted technical leader for major healthcare accounts • Proactively manage system performance • Strengthen stakeholder relationships • Drive stability, innovation, and long-term customer success across Philips’ managed services solutions • Serve as a single point of contact to ensure systems are healthy and operational • Provide regular updates on solution performance • Monitor trends in case management • Engage with customer support to drive resolution of escalated customer issues

🎯 Requirements

• Bachelor’s degree • 5+ years’ experience in complex health system IT environments • 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture • Additional experience supporting clinical and/or health care applications is a plus • 3+ years’ experience planning and implementing large software installations or managing them after installation • Extensive knowledge of medical imaging systems • Knowledge of DICOM • Knowledge of HL7 messaging standards • Ability to successfully perform the minimum physical, cognitive, and environmental job requirements with or without accommodation • U.S. work authorization required • Candidates requiring sponsorship for a work-authorized visa now or in the future will not be considered

🏖️ Benefits

• Annual incentive bonus may be offered • Sales commission may be offered • Long-term incentives may be offered • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Philips Total Rewards benefits program