Healthcare Technical Consultant

🕒 September 25

🌾 Iowa, Montana, +1 more states – Remote

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💵 $29 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Logo of Philips

Philips

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Deliver onsite and remote technical support for customer issues • Diagnose and resolve system, network, and application issues • Install, configure, integrate, and test patient monitoring and IT infrastructure solutions • Troubleshoot technical challenges using approved tools, test equipment, and diagnostic methodologies • Analyze root causes and implement sustainable solutions • Document system configurations, troubleshooting activities, and support procedures • Follow configuration management and version control practices • Collaborate with senior engineers, clinical partners, sales, and service teams • Build technical expertise and contribute to knowledge-sharing and service-improvement initiatives • Support healthcare customers across Missouri, Iowa, and Montana

🎯 Requirements

• 2.5+ years of professional working experience in IT services or related technical environments • Experience in a field or hospital-based healthcare environment preferred • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred • Foundational understanding of IT systems, networking concepts, and technical troubleshooting • Computer networking certification preferred, such as CompTIA Network+, CCNA, or equivalent/higher-level certification • Associate degree in computer science, biomedical, engineering, or related field, or equivalent combination of education and listed experience • Ability to travel for business; approximately 75% travel across Missouri, Iowa, and Montana • Ability to work in office/home office and/or remote settings and hospital/healthcare environments • Ability to adhere to vendor credentialing requirements • Ability to work flexible hours, including non-standard hours, overtime, weekends, and on-call rotations • Ability to wear required personal protective equipment • US work authorization required; no visa sponsorship now or in the future • Must reside in or within commuting distance to St. Louis, Missouri

🏖️ Benefits

• Overtime eligible • Field service incentive bonus plans • On-call pay • Company fleet/car • Training • Advancement opportunities • Annual incentive plan, sales commission or long-term incentives may be offered • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement

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