Senior Technical Writer

🕒 September 9

🇺🇸 United States – Remote

💵 $60.2k - $80.2k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PhoenixTeam

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💳 Fintech

🏠 Real Estate

🤖 Artificial Intelligence

Fintech • Real Estate • Artificial Intelligence

PhoenixTeam is a company specializing in providing innovative solutions and services to the mortgage industry through integration of data analytics and software development. They focus on delivering quality outcomes by leveraging advanced technologies and methodologies to enhance business processes and drive value for clients in both commercial and federal sectors. Their offerings include training programs, advising, coaching, and customized product solutions designed to align with the specific needs of mortgage professionals, ensuring successful implementation and user adoption.

📋 Description

• Support projects producing requirements, solution design, and operating model documentation for technical programs • Translate complex technical decisions, architecture, and system diagrams into clear, accurate documentation • Collaborate with Solution Architects, DevSecOps Engineers, Cybersecurity teams, and Database Administrators on Salesforce and AWS environments in the CI/CD pipeline • Produce and maintain requirements documentation supporting solution design and technical decision-making • Draft and assemble solution design documentation, including narratives, diagrams, and supporting artifacts • Produce and maintain operating model documentation • Create, update, and revise architecture and technical diagrams using standard conventions • Translate technical discussions into documentation for technical and non-technical audiences • Format, assemble, and finalize deliverables for internal and client review • Maintain documentation version control in Confluence or an equivalent content management platform • Ensure deliverables meet Section 508 accessibility compliance standards • Capture architecture, requirements, and design decisions with technical stakeholders • Support consistency, quality, formatting standards, and terminology across deliverables • Participate in technical discovery and design sessions • Maintain working relationships with federal clients, delivery teams, and technical stakeholders supporting mission-critical systems

🎯 Requirements

• Bachelor's degree and 3 years of relevant experience • Associate's Degree and 5 years of relevant experience in lieu of a Bachelor's Degree • High School Diploma and 7 years of relevant experience in lieu of a Bachelor's Degree • Writing sample demonstrating the ability to translate technical material into clear, well-organized documentation • Diagram-based work sample demonstrating the ability to read and produce technical diagrams • Ability to read, interpret, and reproduce architecture and technical diagrams using standard shapes, connectors, and diagramming conventions • Experience with Visio, Lucidchart, or similar tools • Technical acumen sufficient to understand software, infrastructure, or systems concepts and document them accurately • Excellent written communication, grammar, and formatting consistency • Strong organizational skills and ability to manage multiple documentation deliverables concurrently • Ability to collaborate with technical stakeholders to capture and document decisions • Ability to shift focus between competing priorities in a fast-paced environment • Must be eligible to obtain a Public Trust clearance • Familiarity with Agile delivery methodologies • Experience formatting documentation for Section 508 accessibility compliance • Core business hours availability from 8am–5pm ET

🏖️ Benefits

• Full-time W2 employment • 40 hours/week with availability during core business hours of 8am–5pm ET • 100% remote work (US-based)