Associate Architect, Voice AI

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Phreesia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

SaaS • Marketing

Phreesia is a technology company that provides digital solutions to connect and engage audiences through powerful tools like URL shorteners and QR code generators. It offers a comprehensive platform that enables businesses to create trackable and customizable links, dynamic QR codes, and mobile-optimized landing pages. Phreesia serves various industries, including retail, hospitality, healthcare, financial services, and education, by enhancing their digital communication and customer engagement capabilities. With integrations and advanced analytics, Phreesia streamlines digital marketing efforts and optimizes customer interactions for over 500,000 global paying customers.

📋 Description

• Design and build scalable software. • Design, implement, and maintain distributed software systems with a focus on AI-enabled product capabilities, Voice AI agents, and LLM-powered workflows. • Drive technical architecture. • Define system architecture, business domain boundaries, scalability strategies, infrastructure requirements, monitoring, and technical documentation. • Partner across teams. • Collaborate with Product Management, Design, architects, and engineering teams to define requirements, evaluate solutions, and deliver high-quality products. • Lead engineering execution. • Guide sprint planning, support software deployment, contribute code, perform pull request reviews, maintain security and quality standards, and support products throughout their lifecycle. • Provide technical leadership. • Mentor engineers, support hiring, lead Beta cycles, troubleshoot production issues, manage escalations, and help drive Agile development practices. • Continuously improve solutions. • Evaluate frameworks, technologies, and build-versus-buy decisions while leveraging AI-assisted development tools to accelerate delivery.

🎯 Requirements

• Bachelor’s degree required. • 10+ years of experience building distributed applications in an object-oriented language such as C# or Java. • 2+ years of hands-on experience designing, building, or integrating Voice AI agents and LLM-powered workflows in production environments.

🏖️ Benefits

• Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness. • Top of market rewards: Competitive compensation • Take time when you need time: Flexible PTO + company holidays • Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one • Care about your families: Generous top-up for parental leave benefits • Support personal development: Continuing education and professional certification reimbursement • Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement. • Giveback to community: Local in-person volunteer events, and give back programs to our communities. • Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items! • Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation. Opportunity to join an Employee Resource Group.