Account Manager, German, English

3 days ago

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Pineapple Furniture

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Healthcare • Education • Furniture

Pineapple Furniture is a family-owned business that specializes in mindfully designed furniture tailored for challenging environments such as mental health facilities, hospitals, and educational settings. With over 50 years of experience, they focus on creating durable, safe, and aesthetically pleasing furnishings that promote well-being and rehabilitation. Their product offerings include a wide range of seating options, tables, and cabinetry, all designed to meet the specific needs of their clientele while prioritizing safety and functionality.

51 - 200 employees

Founded 1975

📚 Education

📋 Description

• As an Account Manager in Sales, you will manage relationships with our key clients in an assigned region of Germany. • You will capture your clients' needs, identify growth opportunities and win long-term, strategic key accounts. • Build strong, trusting relationships, proactively identify new business opportunities and convert them into measurable revenue initiatives. • Your goal is to retain and sustainably grow existing business to ensure the company's long-term success. • Manage your assigned region (including Germany, Austria, or Switzerland). • Serve as the primary point of contact between the client and the company; understand needs, goals and challenges; focus on on-site meetings. • Build and maintain close relationships with existing customers. • Achieve a monthly call target of 500 and establish contacts with at least 145 customers. • Make outbound calls on weekdays from 9:30–11:30 and 14:00–15:30 (except when attending off-site appointments). • Arrange approximately 15 high-quality in-person meetings per month. • Follow up on sales opportunities with support from the back office team. • Inform customers about updates, new products and events. • Develop and implement sales strategies. • Ability to analyze data and derive strategic approaches to increase revenue. • Identify upselling and cross-selling opportunities across multiple products/services. • Coordinate pipeline follow-ups and manage appointment and closing dates. • Meet KPIs. • Maintain strong product knowledge and confidently sell the product range. • Identify customer growth potential and adapt our offerings to their needs and goals. • Close contracts and negotiate agreements with customers. • Work closely with internal teams (marketing, product development, customer support) to ensure high customer satisfaction. • Respond to customer questions and concerns and resolve issues. • Monitor industry trends, competitors and market conditions; use market knowledge to identify new business opportunities. • Collect customer feedback and forward it to the appropriate departments. • Proactively identify opportunities for contract renewals or expansions.

🎯 Requirements

• Fluent in English and German (written and spoken) • We are looking for someone based in Munich, but you will work remotely. • Valid driver's license • Strong commercial acumen • Experience in business development or sales • Willingness to travel regularly, sometimes at short notice; approx. two days/week on-site with clients; overnight stays possible. • Ability to spot new business opportunities • Communicative — confident and open • High self-motivation and drive • You embody the company values: • Teamwork – Work effectively and dynamically within a team; value the skills and perspectives of each individual and integrate to achieve shared goals. • Commitment – Fully commit to your responsibilities and go above and beyond with self-motivation and loyalty to achieve personal, team and company objectives. • Autonomy – Take full responsibility for your work, performance and behaviour; act with integrity; stay organized and learn from feedback. • Positivity – Approach tasks with optimism and innovation; see challenges as opportunities and bring energy and enthusiasm to inspire and motivate others. • Efficiency – Respond quickly and effectively to needs and feedback; prioritize urgent tasks; adapt to change and maintain a proactive approach.

🏖️ Benefits

• Fair, competitive compensation • 24 days of vacation per year • 1 extra day off for your birthday • For every new employee we plant a tree (UK, Tanzania, Uganda, Kenya and Madagascar) • Fresh fruit and snacks daily • Monthly Pizza Friday • Training and development opportunities • Regular team events (including weekly foosball tournaments, cornhole, etc., as well as larger off-site events)