Program Delivery Lead

đź•’ October 5

🇺🇸 United States – Remote

⏰ Full Time

đźź  Senior

đź‘» Ghost score 10%

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Logo of Pinnacle Group, Inc.

Pinnacle Group, Inc.

5001 - 10000 employees

🏢 Enterprise

👥 HR Tech

🤝 B2B

Enterprise • HR Tech • B2B

Pinnacle Group, Inc. is a leading provider of contingent workforce solutions, specializing in Managed Services (MSP), Vendor Management Software (VMS) implementation, and payrolling services. As a diversity-driven, VMS-agnostic service provider, Pinnacle Group delivers scalable workforce solutions globally, ensuring cost savings, attrition reduction, and compliance for its clients. With a strong focus on strategic services, Pinnacle has partnered with Fortune 500 companies to optimize their workforce management, achieving 100% supplier payment accuracy. The company is Latina-owned and is recognized for its commitment to supplier diversity and innovative workforce strategies.

đź“‹ Description

• Manage program daily operations, including escalations, team support, daily distribution, and operations management • Manage requests end to end • Train, coach, and develop onboarding team members • Collaborate with the Director of Operations on performance, attendance, conduct, staffing, and resourcing issues • Manage special projects as assigned or necessary • Ensure compliance with Pinnacle Group policies, contractual requirements, and relevant legal and regulatory requirements • Maintain process controls and reporting • Build relationships with Procurement, Finance, Business Operations, and Suppliers • Create a service-focused team culture delivering an excellent experience to consultants, recruiters, account managers, and suppliers

🎯 Requirements

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