Customer Project Manager

Job not on LinkedIn

🔥 14 hours ago

🇨🇦 Canada – Remote

đź’µ $82.4k - $103k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

👷‍♀️ Project Manager

đź‘» Ghost score 0%

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Pivot + Edge

11 - 50 employees

đź’Ľ Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

Pivot + Edge is a company dedicated to simplifying the hiring process for startups, specifically targeting Seed and Series-A companies. They provide a cost-effective, fixed-price recruitment service as an alternative to traditional recruitment agencies, aiming to significantly reduce recruitment costs for their clients. With their Inside-Out strategy, Pivot + Edge offers a fractional hiring team and recruiting infrastructure to help startups attract, engage, and hire the right talent. The company focuses on amplifying employer brands and equipping startups with the necessary recruitment tools and training to sustain long-term hiring success. They emphasize a scalable approach to building a talent pool and improving employee retention. Pivot + Edge positions itself as an integral 'in-house' talent acquisition engine for growing startups.

đź“‹ Description

• Manage customer-facing technology projects from kick-off through hand-off (delivery) • Coordinate project activities between customers, engineering teams, product management, and partner organizations • Serve as the primary point of contact for project communication and status updates • Track schedules, milestones, risks, dependencies, and deliverables • Support implementation and deployment of custom technology solutions • Ensure customer requirements are understood and communicated to internal teams • Facilitate project meetings and provide progress reporting to stakeholders • Help identify and resolve project obstacles to maintain delivery commitments • Develop strong working relationships with customers and strategic partners • Support post-deployment activities to ensure successful adoption and customer satisfaction • Participate in continuous improvement initiatives related to project execution and customer engagement • Support internal projects and strategic initiatives under the guidance of engineering leadership • During onboarding, work with internal teams on strategic initiatives and product development projects before transitioning to customer-facing solution delivery and customer success

🎯 Requirements

• Experience managing technical or engineering-related projects • Strong organizational and communication skills • Ability to work across cross-functional teams and external partners • Experience working with technology, software, embedded systems, semiconductor, or engineering environments preferred • Familiarity with project management tools and methodologies • Bachelor's degree in Engineering, Computer Science, Business, Project Management, or related field • 3-7 years of experience in project management • Must be legally entitled to work in Canada without requiring sponsorship at present

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