Bilingual Software Tester, CYARA Contact Centre, AWS Connect

🔥 14 minutes ago

🇨🇦 Canada – Remote

đź’µ $45 - $65 / hour

⏳ Contract/Temporary

🟡 Mid-level

đźź  Senior

đź”§ QA Engineer (Quality Assurance)

đź‘» Ghost score 0%

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🗣️🇫🇷 French Required

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Logo of PLATO

PLATO

201 - 500 employees

Founded 1997

đź’Ľ Consulting

🤝 B2B

🏢 Enterprise

đź’° $2M Seed Round - Plato Testing on 2022-05

Consulting • B2B • Enterprise

PLATO is Canada’s largest Indigenous-owned software testing and technology services company. For nearly 30 years it has partnered with enterprises to deliver reliable digital products through software testing, quality assurance, risk mitigation, system stability, and user-experience improvements. PLATO operates a 100% Canada-based workforce offering testing services, IT and business consulting, and training programs that include Indigenous-focused recruitment and guaranteed employment to increase Indigenous participation in the tech workforce.

đź“‹ Description

• Test online public-facing applications and phone systems in French • Ensure functionality, usability, accuracy, and performance standards • Collaborate with development teams to identify, document, and track software defects and inconsistencies • Prepare test plans, test cases, and test scripts • Execute test cases and report results • Provide insights and recommendations for improvements • Participate in team meetings to discuss testing progress, challenges, and solutions • Stay updated with industry best practices and emerging trends in software testing

🎯 Requirements

• Minimum of 3 years of experience in software testing • CYARA Contact Centre testing experience is required • AWS Connect experience required • Proficiency in French, both written and spoken • Good understanding of English • Experience with testing methodologies and tools • Excellent analytical and problem-solving skills • Ability to work independently and collaboratively in a fast-paced environment

🏖️ Benefits

• Fully remote work from home • Collaborative environment • Mentorship and knowledge-sharing • Inclusive hiring practices • Recruitment-process accommodation support

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