Senior Account Manager – Insurance, Restoration

🕒 July 10

🐊 Florida, Illinois, +4 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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Plnar

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Plnar is an AI-powered SaaS platform that converts smartphone photos into precise spatial records, including instant 2D and 3D floorplans, measurements, and damage/contents identification to streamline property documentation and claims workflows. Its mobile-first capture tools and cloud-based processing are used by insurers, adjusters, and claims professionals for self-service capture, virtual inspections, on-site field solutions, large-loss collaboration, and faster, more accurate estimates. The platform leverages computer vision, generative AI and machine learning to reduce claim cycle time, lower costs, and improve adjuster and customer experience.

📋 Description

• Manage a portfolio of insurance carrier and restoration company accounts • Serve as the primary strategic contact for adjusters, managers, executives, and operational leaders • Drive renewals and identify upsell and cross-sell opportunities within existing accounts • Proactively monitor account health, product usage, and adoption trends • Deliver Quarterly Business Reviews (QBRs) and strategic account planning sessions • Forecast revenue, manage pipelines, and track key account metrics • Collaborate cross-functionally with Product, Operations, and Leadership to ensure customer success • Advocate for customer needs internally while aligning solutions with business objectives • Travel as needed for conferences and customer meetings • Become a product expert on PLNAR’s expanding platform • Help customers understand how new features improve claims workflows • Guide customers through onboarding, training, and adoption

🎯 Requirements

• 4+ years of experience in Account Management, Customer Success, or Sales • Capable of retaining and growing customer accounts • Comfortable selling into the insurance industry (property claims experience strongly preferred) • Demonstrated success managing both renewals and net-new revenue opportunities • Strong communication, and relationship skills • Self-starter with the ability to operate independently in a remote environment • Excellent organizational skills and ability to manage multiple accounts simultaneously • Proficiency with CRM tools and pipeline management • Strong curiosity and drive to learn and give feedback on new products

🏖️ Benefits

• Work at the forefront of AI-driven property claims technology • Engage with both insurance carriers and restoration leaders shaping the future of claims • Help bring innovative products to market and see their real-world impact • Join a fast-growing InsurTech company with significant growth potential • Remote-first culture with autonomy and accountability • Private Health Insurance • Unlimited PTO • Variable compensation available