Senior Product Manager – Senior Living

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🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $121.4k - $151.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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PointClickCare

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💰 Secondary Market on 2022-03

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PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Own product strategy, roadmap, and execution for a portion of the Senior Living products • Become the product expert for assigned areas, including product functionality and customer/user value • Serve as the voice of the customer to a scrum team including engineering and UX • Partner with engineering leads to manage product delivery ceremonies • Maintain a prioritized backlog and write user stories, acceptance criteria, and supporting artifacts • Collaborate with design, engineering, customer success, and clinical stakeholders • Identify, communicate, and coordinate risk management • Manage products through the full development lifecycle from discovery and strategy through delivery and iteration • Use qualitative and quantitative techniques to understand customer and user needs and pain points • Prioritize product investments and trade-offs using data-driven analysis and quantify return on investment • Engage with UX, Engineering, Technical Writers, and product managers using agile processes and Design Thinking • Liaise with commercialization, sales, marketing, professional services, customer success, and other functions for launches and releases • Understand the broader product portfolio and how solutions work together • Participate in industry events and lead customer- and partner-facing engagements as a product expert • Understand the competitive landscape • Inspire, energize, and motivate cross-functional teams • Own critical workflows shaping data flow, decision-making, and care delivery across the platform

🎯 Requirements

• Bachelor’s Degree in business, computer science, or computer engineering • 5+ years of Software Product Management experience • Experience working in healthcare technology is a plus • Experience working with Cloud - Azure hosted environments • Proven track record of managing products and innovation • Strong written and oral communication skills with internal and external stakeholders • Solid understanding of Agile practices • Experience managing SaaS products • Ability to travel to and from the Mississauga and/or Salt Lake City office for required in-office events if remote • For hybrid roles, ability to reside within commutable distance to the specified office/location

🏖️ Benefits

• Benefits starting from Day 1 • Retirement Plan Matching (RRSP & 401K) • Flexible Paid Time Off • Lifestyle/Wellness Spending Account • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Learning Programs & Resources • Employee Recognition • Bonus • In-office events including onboarding, team events, and semi-annual and annual team meetings for remote roles

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