Client Services Partner – Fixed-Term, 6 Months

🔥 13 hours ago

🇨🇦 Canada – Remote

💵 $32 - $34 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🤝 Client Partner

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Prenuvo

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🤖 Artificial Intelligence

🧬 Biotechnology

💰 Debt Financing on 2022-10

Healthcare • Artificial Intelligence • Biotechnology

Prenuvo is a fast growing health tech company specializing in whole body diagnostic imaging. We are a global leader in whole body MRI screening with a track record of early detection of cancer and other major health diseases. In an era of reactive and fragmented health screening, Prenuvo is rooted in early detection through cutting-edge imaging technology. Our technology brings together comprehensive scans, AI-augmented analysis, and protocols that have been honed over years of research and practice. Together, Prenuvo’s scans offer unparalleled diagnostic accuracy for you and your doctor. We empower people to make informed decisions about their health by putting comprehensive, consistent, and detailed scans in your hands. Simply put, we offer you a window into your own body. Prenuvo is one of the first scans to use artificial intelligence to build consistent, reliable, and standardized reports for the radiologists interpreting your scans. We provide faster, easier access to the clinically-significant insights needed to make more informed health decisions. We do it to help people live longer, better, healthier lives. A more comprehensive picture of your body enables you to feel empowered and advocate for yourself.

📋 Description

• Serve as the primary patient contact throughout membership tiered scan scheduling and follow-up • Coordinate post-scheduling workflows with sales and clinical teams • Facilitate home lab draws through third-party providers and ensure timely results • Distribute additional reports, including body composition analysis, advanced heart health assessment, and brain volume quantification • Monitor patient progress and proactively address delays or issues • Manage Provider Education Program applications and guide participants through the process • Coordinate physician scans and follow-up consultations • Maintain the physician education program applicant database, milestones, and feedback • Liaise among patients, sales, and clinical teams • Provide preparation instructions, updates, and follow-up support • Address concerns, answer questions, and coordinate with stakeholders to maintain patient and physician satisfaction • Maintain confidentiality and compliance when handling patient and physician information

🎯 Requirements

• Experience in patient coordination, healthcare operations, or clinical support roles, preferably in imaging, concierge medicine, or specialty healthcare • Strong organizational and project management skills • Excellent communication and relationship management skills with a patient-centric, service-oriented approach • Proficiency in CRM systems, scheduling platforms, and medical record systems • Ability to work independently in a fast-paced environment, problem-solve, and anticipate patient and physician needs • Flexibility to adapt to evolving responsibilities • Experience working with sales and physician relations teams is a plus • Legally authorized to work in Canada at the time of hire • Must not require current or future employer sponsorship for a work visa • Successful completion of a background check

🏖️ Benefits

• An avenue to make a positive impact on people's lives and their health • Growth opportunities and flexible career paths • Weekly team gatherings to connect, share, and socialize