Specialist, Cisco Services and Renewals – SLED

🕒 July 29

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Proactively manage customer Cisco renewals and timeline for assigned account base • Review renewals for upsell opportunities, position new offers, create and present quotes/proposals • Participate in joint Presidio/OEM strategy meetings relating to renewal (multi-year, transition to Enterprise Agreements and additional strategic programs) • Participate in customer facing meetings to present offerings, address questions, and drive opportunities to closure • Maintain and reconcile end-user’s Cisco contract inventory and proactively manage this process quarterly, annually, etc. • Collaborate with manufacturer reps to secure pricing, ensure timely renewals and accurate forecasting

🎯 Requirements

• 3+ years’ experience in a support agreement renewal role • Proficient in Microsoft Excel and MS applications • Strong knowledge of Cisco services, contracts, and Enterprise Agreements • Experience with Cisco service contracts and CX EA’s (renewals, subscriptions, Enterprise Agreements) • Strong written and verbal communication skills • Ability to work independently and in a cross functional team environment • Familiarity with Cisco asset/contract management systems (e.g., CCWR, EAMP) • Knowledge of service lifecycle management and subscription models

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible work arrangements